Glenmorangie E-Commerce Manager

Glenmorangie, a distinguished member of the LVMH Moët Hennessy family, is renowned for crafting some of Scotland's most celebrated single malt whiskies. As an employer, Glenmorangie is committed to fostering a diverse and inclusive workplace that mirrors the diversity of its clientele. The company offers flexible working arrangements, generous leave policies, and a supportive environment for mental and physical wellbeing, including discounted gym memberships. As a Disability Committed Employer, Glenmorangie guarantees interviews for disabled applicants meeting the job's minimum requirements.

1. Plan and execute e-commerce and brand campaigns, optimizing the customer journey and managing product listings.
2. Enhance customer engagement and loyalty through CRM strategies, personalization, and data analysis.
3. Design and deploy engaging email marketing campaigns while maintaining brand voice and ensuring data privacy compliance.
4. Support digital experiences and marketing strategies for physical brand locations.
5. Maintain an e-commerce trading calendar aligned with brand priorities, including product drops and promotions.
6. Manage the end-to-end process of launching new products online, including SKU setup and merchandising.
7. Ensure optimal site performance and a smooth path to purchase by collaborating with development and UX teams.
8. Monitor and manage online stock levels, coordinating with supply chain/logistics to resolve stock or order issues promptly.

1. Minimum of 3 years of experience in e-commerce, customer loyalty programs, or digital marketing.
2. Proficiency in Salesforce Marketing Cloud and Shopify.
3. Ability to interpret data and make data-driven decisions.

1. Strong organizational skills with the ability to manage multiple projects simultaneously.
2. Proactive attitude with a mindset to drive projects to successful completion.
3. Commercial acumen and customer-centric thinking.
4. Adaptability and agility.
5. Attention to detail.

A minimum of 3 years of experience in e-commerce, customer loyalty programs, digital marketing, or a related field is required.

Competitive salary and benefits package.

Flexible working arrangements, generous leave entitlements, support for mental health, discounted gym memberships, and a commitment to diversity and inclusion.

Glenmorangie embraces a culture of diversity, equity, and inclusion, striving to build teams that reflect its customer base. The company supports its employees' mental and physical wellbeing, offering a safe space for discussions about wellbeing and promoting a healthy work-life balance.