Fresh Senior Manager, Creative Operations

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Location
USA
└New York
└New York
Employment
Full-Time
Seniority
Senior
Posted
Mar 6, 2026

About Fresh

Fresh, a distinguished member of the LVMH group, is renowned for its innovative approach to skincare, lip care, body care, and fragrance. As part of the world's leading luxury goods conglomerate, Fresh offers a dynamic and inspiring work environment that encourages creativity and excellence. The brand is committed to fostering a culture of inclusivity and professional growth, making it a coveted employer in the luxury beauty industry.

Join Fresh in New York City as a Senior Manager, Creative Operations. Lead global packaging design and visual merchandising initiatives in a dynamic environment.

Role & Responsibilities

  • Own and continuously improve operational systems, workflows, and tools for Global VMSD and Packaging Design teams.
  • Manage project intake, prioritization, and assignment, ensuring alignment with business priorities and team capacity.
  • Lead end-to-end project lifecycle from brief through artwork release, protecting timelines, scope, and budgets.
  • Assess team capacity and balance workload across VMSD and Packaging to ensure realistic planning and resource utilization.
  • Identify project risks early, escalate appropriately, and implement mitigation plans to protect delivery.
  • Lead cross-functional project communication and creative review cadences to ensure alignment from concept through execution.
  • Serve as the operational bridge between Creative and cross-functional partners and global markets.
  • Track and manage annual budgets, including estimates, invoices, and purchase orders for Global & North America VMSD and packaging design.

Qualifications

  • Bachelor’s Degree or equivalent work experience in beauty, lifestyle, or fashion industry.
  • Minimum 7+ years in creative project management, Visual Merchandising, and/or Packaging Design.
  • Proven experience owning workflows, intake processes, prioritization, and capacity planning across creative teams.
  • Experience partnering with Purchasing, vendors, fabricators, and/or production partners to execute physical retail or packaging assets.
  • Understanding of artwork release processes, die lines, proofs, translations, and print production.

Skills

Proficient in project management platforms such as Workfront, Monday, or Asana. Strong organizational and communication skills. Ability to work autonomously and collaboratively in an entrepreneurial work environment. Flexibility to collaborate across global time zones as needed. Proficiency in Microsoft Office Suite; knowledge of 3D design programs & Adobe Creative Suite is a plus.

Experience

Minimum of 7 years in creative project management, with a focus on Visual Merchandising and/or Packaging Design.

Education

Bachelor’s Degree or equivalent work experience in beauty, lifestyle, or fashion industry.

Workplace

This position is based in New York, New York, USA.

Compensation

The salary range for this role is $115,000 - $145,000 USD.

Benefits

Training & Development, Mental Health Support, Paid Time Off, Fertility and Family Planning, Fresh and LVMH Perks and Discounts, Health Care, Retirement Benefits.

Culture

Fresh is celebrated for its commitment to diversity and inclusion, fostering a workplace where employees feel welcomed, respected, and valued. The brand's culture is rooted in creativity, collaboration, and continuous improvement, making it an inspiring place to work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fresh, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Creative Operations Manager», «Senior Creative Operations Specialist», «Packaging Operations Manager», «Visual Merchandising Operations Manager», «Senior Manager, Packaging and VMSD», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.