Delvaux Sales Advisor

Delvaux is a Belgian luxury leather goods house renowned for artisanal craftsmanship and understated elegance. The brand operates an international network of boutiques and cultivates a reputation for meticulously made handbags and accessories, offering employees a client-facing role within a heritage-driven, design-led environment.

1. Deliver exceptional, personalised client service and cultivate long-term client relationships through proactive clienteling and follow-up.
2. Achieve and exceed individual and boutique sales targets while contributing to the store’s commercial strategy.
3. Demonstrate authoritative product knowledge of Delvaux leather goods, materials and craftsmanship to present products convincingly.
4. Manage sales transactions, returns and after-sales service with accuracy and discretion using the store’s POS and CRM systems.
5. Maintain boutique standards for visual merchandising, housekeeping and brand presentation to ensure a luxurious client experience.
6. Support inventory control, receiving, stock replenishment and basic loss-prevention procedures.
7. Contribute to local business development initiatives, events and private client appointments as required.
8. Act as an ambassador for the brand, upholding company policies, presentation standards and confidentiality with high professionalism.

1. Proven retail sales experience, preferably within luxury fashion, leather goods or boutique environments.
2. Demonstrable track record of meeting or exceeding sales targets and delivering high-touch client service.
3. Polished personal presentation and strong interpersonal skills suited to an upscale clientele.
4. Availability to work retail hours including weekends, evenings and holidays as required by boutique operations.
5. Right to work in the United States (authorization to work in-country).
6. Strong numeracy and organisational skills; able to manage transactions and basic inventory tasks accurately.

1. Clienteling
2. Visual merchandising
3. Point-of-sale (POS) systems
4. CRM usage
5. Luxury product knowledge (leather goods)
6. Inventory control and loss-prevention procedures

Minimum 2 years of retail sales experience, ideally within luxury fashion or boutique environments with demonstrable clienteling and sales results.

High school diploma or equivalent; post-secondary study in fashion, retail or business is advantageous.

Delvaux fosters a culture anchored in artisanal excellence, refinement and client-focused service. The workplace values meticulous attention to detail, discretion and a deep appreciation for heritage craftsmanship, offering staff close collaboration with design and retail teams in an international luxury environment.