Coach Retail Supervisor

Coach, a leading American design house of modern luxury accessories and lifestyle collections, is part of Tapestry, Inc., a global house of brands that also includes Kate Spade and Stuart Weitzman. Renowned for its craftsmanship and innovative design, Coach offers a collaborative and dynamic work environment where employees are encouraged to develop their skills and grow their careers.

1. Oversee daily retail operations to ensure a seamless customer experience.
2. Lead and motivate sales associates to achieve sales targets and maintain high standards of customer service.
3. Implement visual merchandising strategies to enhance store presentation.
4. Monitor inventory levels and coordinate with the management team to optimize stock replenishment.
5. Handle customer inquiries and resolve issues to maintain customer satisfaction.
6. Assist in training and onboarding new team members.

1. Proven experience in a supervisory role within the retail industry.
2. Strong understanding of retail operations and sales principles.
3. Ability to lead and motivate a team effectively.

1. Excellent communication and interpersonal skills.
2. Strong leadership and organizational abilities.
3. Proficiency in retail management software and tools.

A minimum of 2 years of experience in a retail supervisory position is required.

High school diploma or equivalent; additional qualifications in retail management are advantageous.

Employees enjoy a comprehensive benefits package, including employee discounts, health insurance, and opportunities for professional development.

Coach fosters an inclusive and supportive workplace culture, where diversity is celebrated, and creativity is encouraged. Employees are valued for their unique contributions and are provided with opportunities to advance their careers within the Tapestry family.