Chanel Sales & Stock Support

Chanel is an independent, privately held global luxury house renowned for haute couture, ready-to-wear, leather goods, fragrance and beauty. As an employer, Chanel combines exacting standards of craftsmanship and client service with investment in employee development, offering a workplace defined by creativity, discretion and a deep commitment to brand heritage.

1. Support the sales floor by replenishing merchandise, maintaining stockroom organisation and preparing fitting-room and sales-floor stock.
2. Receive, inspect and process incoming deliveries; accurately log goods and prepare stock transfers using store inventory systems.
3. Maintain inventory accuracy through regular stock counts, cycle counts and reconciliation of discrepancies; assist in loss-prevention measures.
4. Assist visual merchandising and store presentation teams by preparing product for display and executing basic merchandising directives.
5. Provide discreet, high-standard client support when required, including order preparation, reservations and backstage assistance to sales advisors.
6. Collaborate with store management to prioritise tasks, manage peak-day logistics and ensure compliance with operational procedures and health & safety standards.

1. Proven organisational aptitude and meticulous attention to detail.
2. Availability to work retail hours including evenings, weekends and peak seasonal periods.
3. Physical capability to handle stock-handling duties (lifting, standing, sustained movement).
4. Professional discretion and a client-focused demeanour appropriate to a luxury environment.
5. Previous retail or stockroom experience; experience within luxury or premium retail preferred.

1. Inventory management
2. Point-of-sale (POS) systems
3. Microsoft Excel
4. Handheld RF/scan device operation
5. Visual merchandising support
6. Client service and stock replenishment
7. Stock reconciliation and cycle counting

Typically 1+ year of retail or warehouse/stockroom experience, ideally within a luxury or high-end retail context. Experience supporting a sales floor and conducting inventory control is preferred.

High school diploma or equivalent; vocational retail training or certifications are a plus.

Chanel fosters a culture of refined professionalism where attention to craft and client care are paramount. The environment prizes discretion, personal development and collaboration across international, multidisciplinary teams.