Chanel High-End Merchandising Manager

Chanel, a distinguished name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of a global conglomerate, Chanel is committed to excellence and creativity, offering a dynamic environment where employees can thrive. The brand is dedicated to expanding its high-end segment, particularly in High Jewelry and Haute Horlogerie, aiming to become a leading force in the market.

1. Manage and review all stock transfers within SEAA and out of SEAA, minimizing transfer lead time and maximizing market conversion rates.
2. Evaluate non-planned stock transfer requests based on past sales history, local capabilities, and stock situations.
3. Drive continuous improvement and optimization of transfer processes and systems in collaboration with global teams.
4. Define and monitor model stock fulfillment and manage high-end stock routings to support daily business and client presentations.
5. Analyze stock and sales data to propose action plans and transfers to the Merchandising & Business Development Manager.
6. Collaborate with markets to co-build the SEAA product strategy and manage special requests to ensure optimal client experiences.
7. Provide regular KPI reports and co-define high-end assortments for events and routings in SEAA.
8. Support SEAA markets in preparing for international and regional events, ensuring timely piece transfers for delivery and presentation.
9. Professionalize high-end business activities in SEAA & SG by automating and standardizing transactional and operational processes.
10. Lead quality control and after-sales service initiatives, ensuring high jewelry quality standards and procedures are client-centric.

1. Strong analytical mindset
2. Excellent collaboration and communication skills
3. Ability to deliver in a fast-paced, multicultural environment
4. Eagerness to learn and understand the business
5. Innovative and proactive approach

1. Agility and flexibility
2. Ability to challenge the status quo
3. Influencing and facilitating meaningful conversations
4. Strategic planning and data leveraging

Proven experience in merchandising or a related field within the luxury fashion industry.

Chanel offers a comprehensive benefits package, fostering an inclusive culture that supports personal growth and collective progress.

Chanel is dedicated to cultivating an inclusive environment that celebrates diversity and encourages personal and professional development. The brand values the unique perspectives and experiences of each individual, enhancing the effectiveness and complementarity of its teams.