Chanel Fragrance & Beauty Sales Consultant

London • UK

Tuesday, May 27, 2025

Chanel is a prestigious, independent luxury brand renowned for its commitment to creativity and innovation. As part of the Chanel family, employees are encouraged to explore their unique potential and contribute to the brand's legacy of excellence. Chanel is dedicated to fostering a positive impact on the world, aligning with the visionary ethos of its founder, Gabrielle Chanel. The brand is part of a larger conglomerate of luxury goods, offering a wealth of resources and opportunities for professional growth.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver exceptional client service, adhering to Chanel's standards and rituals.
3. Create personalized client experiences tailored to individual needs.
4. Build and nurture long-term client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote cross-selling across all product categories.
7. Maintain an omni-channel approach to ensure seamless client experiences.
8. Collaborate with team members to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Strong knowledge of fragrance, makeup, and skincare products.

1. Exceptional client service skills with a service-oriented approach.
2. Confidence in applying product expertise to meet client needs.
3. Empathy and active listening to adapt sales strategies.
4. Passion for fragrance and beauty products.
5. Problem-solving skills to overcome client objections.

Previous experience in a luxury retail environment, particularly in fragrance and beauty, is preferred.

Chanel offers a comprehensive benefits package, including private medical insurance, pension plans, life assurance, and retail discounts. Employees also enjoy mental wellbeing support, lifestyle discounts, and employee recognition programs. Benefits are subject to eligibility and may change.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the power of diversity and encourages applications from individuals with varied perspectives and experiences. Employees are supported in their professional journeys through coaching, training, and development opportunities.