Chanel Fragrance & Beauty Sales Consultant

Leeds • UK

Tuesday, May 27, 2025

Chanel, a prestigious and independent luxury brand, is renowned for its commitment to creativity and human potential. As part of its mission, Chanel seeks to empower individuals to express their unique identities through its exceptional fragrance, makeup, and skincare offerings. Joining Chanel means becoming part of a legacy that values innovation and individuality, supported by the wider Chanel family.

1. Serve as a brand ambassador, embodying Chanel's values and mission.
2. Deliver personalized client experiences tailored to individual needs.
3. Ensure excellence in client service, adhering to Chanel's standards.
4. Build and maintain long-term client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote cross-selling across all product categories.
7. Adopt an omni-channel approach to provide seamless client experiences.
8. Collaborate within a team to achieve collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Ability to apply product expertise to meet client needs.
3. Strong knowledge of fragrance and beauty products.

1. Service-oriented approach with a focus on client satisfaction.
2. Confidence in suggesting personalized product choices.
3. Empathy and active listening skills.
4. Passion for fragrance and beauty products.
5. Problem-solving attitude to overcome obstacles.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension, life assurance, and retail discounts. Employees also enjoy mental wellbeing support, lifestyle perks such as arts and culture discounts, and exclusive Chanel product discounts. Additionally, Chanel provides employee recognition programs and opportunities for professional growth through training and development initiatives.

Chanel fosters an inclusive and collaborative workplace culture that values diversity and personal growth. The company is committed to nurturing individual strengths and creating opportunities for employees to excel. Chanel encourages a supportive environment where team members can thrive and contribute to the brand's enduring legacy.