Chanel F&B Boutique Manager

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Location
Kazakhstan
└Almaty
└Almaty
Seniority
Manager
Posted
Mar 16, 2026

About Chanel

Chanel is an independent, family-owned French luxury house celebrated for haute couture, ready-to-wear, accessories, watches and beauty. As an employer, the maison combines artisanal craftsmanship and creative leadership with rigorous standards of service and presentation across its global network of boutiques and hospitality spaces.

Chanel is hiring an F&B Boutique Manager in Almaty — lead boutique hospitality, operations and team for the brand in Kazakhstan.

Role & Responsibilities

  • Lead day-to-day F&B operations for Chanel's boutique presence in Kazakhstan, ensuring flawless service and product quality consistent with the brand's hospitality standards.
  • Recruit, train and mentor boutique F&B staff; set service protocols, grooming and performance expectations aligned with Chanel's luxury positioning.
  • Manage P&L, cost control, inventory and supplier relationships to achieve commercial targets and operational efficiency.
  • Coordinate client hospitality initiatives, private events and VIP experiences in close collaboration with retail and client relations teams.
  • Ensure full compliance with local food safety, licensing and health regulations and uphold Chanel's standards for cleanliness and visual presentation.
  • Develop local partnerships and seasonal offerings that reflect brand values while driving footfall and wallet share.

Qualifications

  • Proven experience managing F&B operations within a luxury hospitality or high-end retail environment.
  • Demonstrated ability to manage budgets, cost of goods sold and supplier negotiations.
  • Strong leadership skills with a track record of building and developing high-performing service teams.
  • Excellent client-facing skills and a refined sense for service, presentation and guest experience.
  • Authorization to work in Kazakhstan (if applicable) and willingness to travel regionally for brand initiatives.

Skills

P&L management Inventory control Staff recruitment, training and performance management Event planning and VIP hospitality Microsoft Excel Point-of-sale (POS) systems Fluent commercial acumen and clienteling

Experience

Minimum 5 years of progressive experience in food & beverage operations, preferably within luxury hospitality or premium retail; at least 2 years in a managerial capacity responsible for both operations and people leadership.

Education

Bachelor's degree in Hospitality Management, Business Administration or related field preferred; professional hospitality certifications advantageous.

Workplace

The role is situated in Almaty, Almaty, Kazakhstan.

Culture

Chanel fosters a culture of exacting craftsmanship, discreet luxury and creative leadership. Employees are expected to uphold meticulous standards of presentation and service while contributing to a collaborative, client-focused environment that values heritage and innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Food & Beverage Manager — Boutique», «Boutique Café Manager», «F&B Operations Manager», «Hospitality Manager — Boutique», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.