Chanel Cash Supervisor

Chanel is a privately owned French luxury house renowned for haute couture, ready-to-wear, accessories and fragrances. As an employer, Chanel combines artisanal craftsmanship with rigorous service standards and a commitment to brand heritage and discretion, offering roles embedded in haute couture retail and client-facing excellence.

1. Oversee all cash operations for the 31 Rue Cambon boutique, ensuring accuracy and timeliness of daily cash and card reconciliations.
2. Supervise, coach and schedule cashiers and POS operators to maintain exemplary service levels and operational consistency.
3. Perform till closures, audit cash floats, investigate discrepancies and implement corrective actions in line with internal controls.
4. Ensure compliance with company cash-handling policies, anti-fraud measures and loss-prevention procedures.
5. Act as the primary liaison with store management and finance for cash-related reporting and incident escalation.
6. Train new hires on POS procedures, payment protocols, and high-touch client service standards specific to luxury retail.
7. Maintain secure cash storage, deposits and transportation protocols in coordination with security and banking partners.
8. Contribute to a seamless client experience at point of sale through attentive service and rapid problem resolution.

1. Proven integrity and reliability in roles involving cash responsibility.
2. Demonstrated supervisory experience in retail cash operations, preferably within luxury fashion or jewelry.
3. Strong numeracy and attention to detail with a track record of accurate reconciliations.
4. Ability to train and motivate frontline staff while maintaining discretion and professionalism.
5. Availability to work retail hours including evenings, weekends and peak holiday periods.

1. Cash reconciliation
2. Point-of-sale (POS) operations
3. Cash control and loss-prevention procedures
4. Team leadership and staff coaching
5. Incident escalation and reporting
6. High-level customer service at point of sale

Minimum 2 years in cash management or supervisory retail roles; experience in luxury or high-end retail environments strongly preferred.

High school diploma or equivalent; vocational training in retail, hospitality or finance is advantageous.

Chanel’s retail environment emphasizes impeccable client service, discretion and craftsmanship. Colleagues are expected to uphold exacting standards, collaborate closely across teams and contribute to a refined in-store atmosphere that reflects the maison’s heritage.