Yves Saint Laurent

Worldwide CRM Specialist

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties, and eyewear.

1. Develop and execute clienteling tools
2. Prepare reports of KPIs for clienteling tools and implement training
3. Collaborate with regions to enhance CRM tools
4. Lead coordination of privacy program initiatives
5. Ensure compliance with data privacy regulations
6. Create and deliver privacy training
7. Respond to client privacy requests
8. Identify and remediate privacy risks
9. Support implementation of monitoring tools
10. Present data capture KPIs reports

1. Bachelor’s degree in Marketing, Business, Data Science, or related field
2. 3+ years of experience in CRM management, preferably in luxury, fashion, or cosmetics
3. Expertise in CRM platforms and marketing automation tools
4. Strong analytical skills
5. Familiarity with data privacy regulations

1. Strong project management and organizational skills
2. Resilience and cheerfulness
3. Strong team player
4. Excellent written and verbal communication skills
5. Adaptability to diverse markets and cultures
6. Digital mindedness
7. Fluency in English

3+ years of experience in CRM management, preferably within the luxury, fashion, or cosmetics industry.

Bachelor’s degree in Marketing, Business, Data Science, or a related field; a Master’s degree or specialization in CRM or Data Analytics is a plus.

Saint Laurent is committed to building a diverse workforce. Diversity in all its forms enriches the workplace and fosters adaptability to a changing world. The company is an Equal Opportunity Employer, welcoming applications from all qualified candidates.