Yves Saint Laurent Training and Retail Development Director

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties, and eyewear.

1. Design and implement a global retail training strategy that supports business goals and enhances the customer experience.
2. Collaborate with regional retail teams and senior leadership to identify training needs and priorities.
3. Develop and oversee the execution of training programs, including onboarding, product knowledge, sales techniques, performance coaching, and customer service.
4. Lead a worldwide training team of managers and specialists.
5. Create and update training materials and implement innovative training content.
6. Establish metrics to evaluate the effectiveness of training programs.
7. Analyze training outcomes and make data-driven recommendations for improvement.
8. Work closely with merchandising, marketing, client, retail performance, retail operations, and HR to ensure training programs support business objectives.
9. Develop and manage the global training budget.

1. Bachelor’s degree in business, education, human resources, or a related field.
2. 15+ years of experience in leading training for a high-volume brand and/or multi-unit retail experience.
3. Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
4. Passion for luxury fashion and retail.
5. Strong cultural awareness and ability to work effectively in a global environment.
6. Innovative mindset with a focus on continuous improvement.
7. Exceptional communication skills, capable of liaising with global teams and top management.
8. Fluent and advanced level of English a must, other languages also highly preferred.

15+ years of experience in leading training for a high-volume brand and/or multi-unit retail experience.

Bachelor’s degree in business, education, human resources, or a related field.

The role is based in Paris, a city renowned for its rich cultural heritage and vibrant fashion scene. The company fosters a dynamic and fast-paced work environment, emphasizing innovation and continuous improvement.