Yves Saint Laurent Senior VIC Client Advisor

Saint Laurent is a leading Parisian luxury house known for its modern, audacious aesthetic across ready-to-wear, leather goods and accessories. Part of the Kering Group, the maison combines creative rigour with global retail expertise and expects exacting standards of craftsmanship, client service and brand representation from its teams.

1. Develop, grow and retain top‑tier VIC (Very Important Client) clientele to increase elite client count and spend.
2. Build and manage a proactive, high‑value client book to drive repeat business and concierge sales.
3. Recruit new VICs via local market activations, events and targeted outreach.
4. Manage an individual consignment and stylist business, including merchandising and after‑sales service.
5. Consistently meet and exceed personal sales targets and KPIs through entrepreneurial selling and business acumen.
6. Curate personalized, versatile wardrobes and provide expert styling advice aligned with brand DNA.
7. Deliver exceptional in‑boutique service and seamless after‑sales support for every client interaction.
8. Mentor and provide training support to colleagues; collaborate closely with front and back‑of‑house teams to optimise performance.
9. Use available CRM and boutique tools to track opportunities, follow up on leads and document client activity.
10. Uphold the maison’s image, confidentiality standards, policies and operational guidelines at all times.

1. Minimum 3–5 years’ experience in luxury retail or high‑end hospitality.
2. Established, local client book with demonstrable relationships to target high‑net‑worth clientele.
3. Proven track record servicing discerning or high‑spend clients in fashion, accessories or luxury hospitality.
4. Excellent interpersonal, verbal and written communication skills; polished personal presentation.
5. Business‑minded, entrepreneurial spirit with strong organisational skills and the ability to handle confidential information.
6. Demonstrated leadership or mentorship capability and a collaborative team orientation.
7. Comfortable with technology and quick to learn boutique CRM and sales tools.
8. Willingness to travel locally as required.

1. VIP client development
2. Clienteling and relationship management
3. Consignment and stylist business management
4. Sales performance and KPI attainment
5. Wardrobe curation and personal styling
6. Event‑based client acquisition
7. Confidential client data handling
8. Retail CRM usage

Minimum 3–5 years of experience in luxury retail or hospitality with proven experience servicing high‑net‑worth clients and an established local client book.

High school diploma or equivalent required; bachelor's degree in business, fashion, hospitality or a related discipline preferred.

Commission eligibility; medical, dental and vision coverage; short‑ and long‑term disability; various paid time off programs; employee discount/perks; retirement plan with employer contributions.

Saint Laurent fosters a high‑performance, client‑centric culture that blends Parisian creative exactitude with commercial discipline. Teams are expected to uphold an elegant image, deliver highly personalized service and collaborate across boutiques; the brand also emphasises diversity and inclusion as part of its workplace values.