Yves Saint Laurent Senior Client Advisor

Saint Laurent is an iconic Parisian maison within the Kering group, recognised for its modern, sophisticated aesthetic across womenswear, menswear and leather goods. The brand maintains exacting standards of craftsmanship and presentation and operates boutiques and outlets globally, offering employees exposure to high‑end retail operations and a client-centric luxury environment.

1. Lead and manage the client advisor team, setting example by achieving individual sales targets and ensuring team targets and KPIs are met.
2. Recruit, onboard and deliver ongoing coaching and development to client advisors to raise performance and product knowledge.
3. Deliver a memorable, sophisticated client experience across sales and after‑sales touchpoints; cultivate and grow a personal client portfolio.
4. Anticipate client needs and craft personalised styling and product recommendations aligned with Saint Laurent’s aesthetic.
5. Drive commercial performance through proactive selling, clienteling and effective use of store tools to capture business opportunities.
6. Foster a collaborative, positive workplace that encourages creativity, teamwork and high operational standards.
7. Support front‑ and back‑of‑house teams operationally and uphold brand policies, image and service standards.

1. Proven leadership and people‑management skills with the ability to motivate and develop a retail sales team.
2. Professional background in luxury fashion/accessories retail, high‑end customer service or luxury hospitality.
3. Demonstrable commercial and entrepreneurial mindset with experience meeting or exceeding KPIs.
4. Refined personal taste and strong styling ability; passion for fashion culture and product curation.
5. Comfortable with retail technologies and clienteling tools; quick to learn new applications.
6. Excellent verbal and written communication skills in English.
7. Resilient, organised and able to prioritise in a fast‑paced, multi‑tasking retail environment.

Several years of progressive experience in luxury retail or hospitality with demonstrated success in sales, client portfolio development and team leadership; prior supervisory or senior advisor experience is expected.

High school diploma required; post‑secondary qualification in fashion, retail, business or hospitality preferred.

Saint Laurent cultivates a high‑standards, client‑centric culture rooted in creativity and elegance. The maison values authenticity and audacity, encourages professional growth and emphasises inclusivity and diversity as part of its workplace ethos.