Yves Saint Laurent Senior Client Advisor

Saint Laurent, a distinguished brand under the Kering Group, is renowned for its pioneering approach to luxury prêt-à-porter since 1961. With a legacy of innovation and modernity, the brand continues to redefine the luxury fashion landscape under the creative direction of Anthony Vaccarello. As part of Kering, a global leader in luxury, Saint Laurent offers a dynamic and inclusive work environment that fosters creativity and excellence.

1. Oversee the client advisor team in collaboration with store leadership to achieve sales targets and key performance indicators.
2. Provide training and development for new and existing client advisors.
3. Cultivate a positive work environment that promotes teamwork and creativity.
4. Deliver exceptional client and after-sale service.
5. Build and maintain strong client relationships, anticipating their needs and requests.
6. Drive business growth through a proactive approach and entrepreneurial mindset.
7. Create personalized and timeless fashion experiences for clients.
8. Maintain a professional and authentic communication style with clients and colleagues.
9. Utilize available tools to optimize business opportunities.
10. Support front and back-of-house teams to enhance overall team performance.
11. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments, such as fashion retail, customer service, or luxury hospitality.
2. Strong leadership and management abilities.
3. Passion for fashion culture and personalized styling.
4. Entrepreneurial spirit and business acumen.
5. Open-mindedness and appreciation for audacity and authenticity.
6. Team-oriented attitude.
7. Proficiency with tools and applications, with an aptitude for learning new technologies.
8. Ability to thrive in a fast-paced environment with multitasking and prioritization skills.
9. Proactive and enthusiastic problem-solving approach.
10. Excellent communication skills in English and the local language.

1. Leadership and team management
2. Client relationship building
3. Sales and performance-driven mindset
4. Fashion styling and personalization
5. Effective communication
6. Problem-solving and adaptability
7. Technological proficiency

Preferred experience in luxury fashion retail, customer service, or luxury hospitality.

Saint Laurent offers a diverse and inclusive workplace, encouraging personal and professional growth. Employees are part of a dynamic team within a prestigious global luxury brand.

Saint Laurent values diversity in all forms, fostering a workplace where creativity and individuality are celebrated. The brand is committed to providing equal opportunities and encourages applications from all qualified candidates, regardless of background.