Yves Saint Laurent Sales Advisor

Saint Laurent is a leading Parisian maison renowned for modern, sophisticated luxury ready-to-wear and accessories. The brand operates globally within the Kering Group and is known for its rigorous standards of craftsmanship, strong fashion identity, and emphasis on discreet, high-touch client service.

1. Deliver an exceptional, personalised client experience before, during and after the sale, upholding the maison’s image and service standards.
2. Identify, connect with and nurture clients by understanding their needs, anticipating future requests and cultivating long-term relationships.
3. Build and maintain a proactive client portfolio to generate recurring business and maximise lifetime value.
4. Meet and exceed individual sales targets and KPIs through a business-minded, entrepreneurial approach to selling.
5. Create personalised, versatile and timeless looks for clients, demonstrating strong styling sensibility and product knowledge.
6. Communicate professionally and authentically with clients and colleagues, ensuring clarity and discretion at all times.
7. Use available retail tools and systems to optimise sales opportunities and client follow-up.
8. Support front- and back-of-house teams to foster collaboration and contribute to overall store performance.
9. Adhere strictly to company policies, operational procedures and visual merchandising standards.

1. Professional experience preferred in luxury fashion or accessories retail, high-end customer service or luxury hospitality.
2. Demonstrable passion for fashion with an ability to create personalised looks and translate trends into client-appropriate styling.
3. Commercial mindset with an entrepreneurial attitude and track record of meeting sales objectives.
4. Strong team orientation and willingness to support colleagues to achieve collective goals.
5. Comfortable with digital tools and retail applications; quick to learn new technologies.
6. Ability to work in a fast-paced environment, multitask and prioritise effectively.
7. Proactive, enthusiastic and solution-focused approach to client needs and operational challenges.
8. Excellent verbal and written communication and listening skills in English.

1. Clienteling
2. After-sales service
3. Luxury retail sales
4. Personal styling and look creation
5. KPI-driven sales performance
6. Client portfolio development
7. Use of retail CRM and sales tools
8. Multitasking and prioritisation
9. Verbal and written communication
10. Problem-solving

Preferred experience in luxury fashion or accessory retail, high-end customer service or luxury hospitality with a proven ability to build client relationships and achieve sales targets.

Saint Laurent cultivates a sophisticated, fashion-forward workplace where creativity, discretion and exacting standards are paramount. The maison values authenticity, audacity and a client-centric mentality, encouraging employees to blend commercial rigour with refined aesthetic sensibility.