Yves Saint Laurent Retail Operations and Performance Manager

Hong Kong • China

Wednesday, February 11, 2026

Saint Laurent, a prestigious brand under the Kering Group, has been a trailblazer in the luxury fashion industry since its inception in 1961. Known for pioneering luxury prêt-à-porter with its revolutionary 'Rive Gauche' collection, Saint Laurent continues to set the bar high under the creative direction of Anthony Vaccarello. As part of the Kering Group, Saint Laurent benefits from the conglomerate's extensive resources and commitment to innovation, sustainability, and excellence in luxury fashion.

1. Collaborate with Retail Head to design and implement strategies to enhance productivity, conversion, and clienteling results.
2. Develop and manage monthly and annual sales forecasts, setting targets to optimize P&L.
3. Monitor store performance trends against budget and forecast, providing actionable insights to store management.
4. Evaluate and provide feedback on retail team performance, tracking KPI achievements and offering training and action plans.
5. Analyze conversion rates and other productivity metrics to identify growth opportunities and performance gaps.
6. Coordinate with corporate teams to develop initiatives aimed at improving sales and store performance.
7. Maintain communication with senior management, reporting on sales performance, store activities, and inventory situations.
8. Prepare monthly business reviews and implement plans to achieve sales targets.
9. Collaborate with HQ Retail Excellence team to identify operational improvements and ensure consistency across stores.
10. Manage daily store operations, including sales, expense control, staff recruitment, training, and inventory management.
11. Support new store openings, client events, and strategic retail activations with operational excellence.
12. Partner with Training and Merchandising teams to design training programs and align product strategies with market needs.
13. Work with Visual Merchandising to ensure store presentations reflect brand guidelines and local market dynamics.
14. Liaise with CRM team to design and implement client programs across the region.

1. Degree in Business or related discipline.
2. Minimum 8 years of experience in retail, preferably in fashion retail.
3. Strong commercial awareness and adaptability to a fast-paced environment.
4. Proficient in Microsoft Excel, PowerPoint, and Power BI.
5. Excellent command of English, Cantonese, and Mandarin.

1. Clear and persuasive communication skills with the ability to influence across functions and levels.
2. Analytical and problem-solving mindset, capable of translating insights into solutions.
3. Ability to champion new tools and ideas from concept through implementation.
4. Project management skills with the capability to drive projects independently.
5. Familiarity with AI-driven analytics tools or innovative retail technologies is a plus.

A minimum of 8 years in a retail function, with solid experience in fashion retail preferred.

Degree in Business or related discipline.

Competitive benefits package including health insurance, employee discounts, and professional development opportunities.

Saint Laurent fosters a dynamic and innovative workplace culture that values creativity, diversity, and excellence. As part of the Kering Group, the brand is committed to sustainability and ethical practices, providing a supportive environment for professional growth and collaboration across global teams.