Yves Saint Laurent Retail Operations and Performance Manager

Saint Laurent, a prestigious brand under the Kering Group, has been a trailblazer in the luxury fashion industry since its inception in 1961. Renowned for pioneering the luxury prêt-à-porter movement with its 'Rive Gauche' collection, the brand continues to set the bar for modern fashion under the creative direction of Anthony Vaccarello. As part of the Kering Group, Saint Laurent benefits from the conglomerate's extensive resources and commitment to sustainability and innovation.

1. Collaborate with Retail Head to design and implement action plans to enhance productivity, conversion, cross-selling, and clienteling results.
2. Formulate monthly and annual sales forecasts, setting targets to optimize P&L planning.
3. Monitor and report on store performance trends, providing actionable insights to store management.
4. Track and review retail team performance, offering training and feedback to improve KPIs.
5. Analyze conversion rates and other metrics to identify growth opportunities.
6. Develop monthly initiatives and long-term action plans with corporate teams to boost sales and store performance.
7. Communicate regularly with senior management, providing reports on sales performance and store activities.
8. Prepare monthly business reviews and implement strategies to achieve sales targets.
9. Collaborate with HQ Retail Excellence team to improve operational consistency and excellence.
10. Oversee daily store operations, including sales, expense control, staff management, and inventory.
11. Support new store openings, relocations, and renovations.
12. Lead retail performance projects for Hong Kong and Macau.
13. Design and deliver training programs with the Training team and Retail Head.
14. Align product strategies with market needs in collaboration with the Merchandising team.
15. Ensure store presentations maximize commercial impact with the Visual Merchandising team.
16. Liaise with the CRM team to design and implement client programs.
17. Act as a bridge between store teams and support functions to ensure effective initiative execution.

1. Degree in Business or related discipline.
2. Minimum of 8 years of experience in retail, preferably in fashion retail.
3. Strong commercial awareness and adaptability to fast-paced environments.
4. Clear and persuasive communication skills with the ability to influence across functions.
5. Analytical mindset with problem-solving capabilities.
6. Proficiency in Microsoft Excel, PowerPoint, and Power BI.
7. Familiarity with AI-driven analytics tools or innovative retail technologies is a plus.
8. Excellent command of English, Cantonese, and Mandarin.

1. Strategic planning and implementation
2. Sales forecasting and target setting
3. Performance monitoring and reporting
4. Team training and development
5. Cross-functional collaboration
6. Project management
7. Analytical and problem-solving skills
8. Proficiency in Microsoft Office and Power BI
9. Multilingual communication skills

A minimum of 8 years in retail functions, with substantial experience in fashion retail preferred.

Degree in Business or related discipline.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Saint Laurent fosters a dynamic and innovative workplace culture, emphasizing creativity, collaboration, and excellence. As part of the Kering Group, the brand is committed to sustainability and ethical practices, providing a supportive environment for professional growth and development.