Yves Saint Laurent Department Manager
Saint Laurent, a prestigious brand under the Kering Group, epitomizes luxury fashion with its pioneering spirit. Established in 1961, Yves Saint Laurent revolutionized the fashion industry by introducing the concept of luxury prêt-à-porter with its iconic 'Rive Gauche' collection. Today, under the creative leadership of Anthony Vaccarello, Saint Laurent continues to lead in the luxury sector, offering an extensive range of products including ready-to-wear, shoes, handbags, and accessories.
- Ensure the recruitment, development, and retention of customers.
- Implement action plans defined with headquarters and the Store Director, ensuring follow-up at the store level.
- Provide high-quality feedback and reporting to the Assistant Store Director or Store Director.
- Create and maintain a positive and motivating work environment.
- Motivate and challenge the department team daily.
- Promote the brand culture internally and externally.
- Build a network of influential individuals in the luxury sector to enhance customer loyalty, especially among VIP clients.
- Ensure the store atmosphere aligns with the brand image.
- Ensure compliance with legal, safety, internal, sustainability, HR, and stock management requirements.
- Challenge existing processes to enhance department efficiency and effectiveness.
- Commitment to participate in innovative projects.
- Strong product sensitivity and knowledge of market and fashion trends.
- Significant experience in luxury goods sales or retail with a customer portfolio.
- Managerial experience with the ability to provide constructive feedback and coach teams to success.
- High sensitivity to customer experience and loyalty.
- Precision and organizational skills with the ability to prioritize tasks based on business needs.
- Adaptability, openness, and strong listening skills.
- High availability and responsiveness.
- Passion for fashion and excellent interpersonal skills.
- Positive attitude and willingness to learn and improve.
- Leadership and team management.
- Customer relationship management.
- Strategic planning and implementation.
- Excellent communication and interpersonal skills.
- Problem-solving and process improvement.
- Adaptability and flexibility.
Significant experience in luxury goods sales or retail, with a proven track record in customer relationship management and team leadership.
Saint Laurent offers a dynamic work environment that encourages diversity and inclusion, providing opportunities for personal and professional growth.
Saint Laurent fosters a diverse and inclusive workplace, valuing diversity in gender, age, nationality, culture, religious beliefs, and sexual orientation. The brand promotes a culture of innovation and creativity, encouraging employees to express their talents and adapt to a changing world.


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