Yves Saint Laurent Department Manager
Saint Laurent, a distinguished name in luxury fashion, was established in 1961 and pioneered the concept of luxury ready-to-wear with the launch of the 'Rive Gauche' line in 1966, symbolizing youth and freedom. This innovation marked a pivotal moment in the modernization of fashion and reshaped the socio-cultural landscape. Acquired by Kering's luxury division in 1999, Saint Laurent continues to thrive under the creative direction of Anthony Vaccarello since April 2016, offering a wide array of collections including women's and men's ready-to-wear, shoes, bags, small leather goods, jewelry, scarves, ties, and eyewear.
- Lead and inspire a team of Client Advisors dedicated to a specific product category.
- Foster a harmonious, motivating, and stimulating work environment.
- Identify team talents and areas for improvement, aligning with Saint Laurent standards, and implement action plans.
- Manage complex managerial situations with composure.
- Challenge existing procedures to ensure professional efficiency.
- Develop and promote the company's culture internally and externally.
- Ensure compliance with safety standards, internal requirements, and legal regulations.
- Enhance client engagement with the brand using available tools.
- Recruit, develop, and animate customer loyalty.
- Build a network of key individuals in the luxury sector locally and internationally to promote customer loyalty, especially among VICs and VIPs.
- Monitor key sales indicators and guide the team in achieving targets.
- Implement corrective measures when necessary.
- Communicate reports to the Director, Deputy Director, and store colleagues.
- Significant experience in luxury product sales and client portfolio development.
- Proven managerial experience with the ability to report, develop, and train a team for success.
- Commitment to investing in innovative projects.
- Expertise in products and a strong fashion culture.
- Customer-centric approach before focusing on numbers.
- Rigorous and organized with the ability to prioritize tasks based on floor and stock needs.
- Fluent in English; additional language skills are a plus.
- Solution-oriented with a consistently positive attitude.
- Eagerness to learn and progress continuously.
- Leadership and team management
- Customer relationship management
- Sales and KPI analysis
- Problem-solving and decision-making
- Effective communication
- Organizational and time management
- Cultural awareness and adaptability
Significant experience in luxury retail management and client development.
Joining Saint Laurent offers the opportunity to be part of a luxury house deeply rooted in contemporary culture while remaining true to its heritage. Employees benefit from being part of an international luxury group with numerous professional opportunities.
Saint Laurent is committed to fostering a diverse workforce, believing that diversity in all its forms—gender, age, nationality, culture, religious beliefs, and sexual orientation—enriches the workplace. This diversity opens opportunities for individuals to express their talents both individually and collectively, enhancing the company's adaptability in a changing world. As an equal opportunity employer, Saint Laurent welcomes and considers applications from all qualified candidates, regardless of their background.