Yves Saint Laurent Department Manager

Cannes France

Monday, February 3, 2025

Saint Laurent, a distinguished name in luxury fashion, was established in 1961 and pioneered the concept of luxury ready-to-wear with its 'Rive Gauche' line in 1966, symbolizing youth and freedom. Acquired by Kering's luxury division in 1999, the brand continues to thrive under the creative direction of Anthony Vaccarello since 2016, offering a wide array of collections including women's and men's ready-to-wear, shoes, bags, small leather goods, jewelry, scarves, ties, and eyewear.

1. Lead and inspire a team of Client Advisors dedicated to a specific product category.
2. Ensure the achievement of qualitative and quantitative objectives through effective management, customer service excellence, and KPI monitoring.
3. Cultivate a harmonious, motivating, and stimulating work environment.
4. Identify team talents and areas for improvement, aligning with Saint Laurent standards, and implement action plans.
5. Handle complex managerial situations with composure.
6. Challenge existing procedures to ensure professional efficiency.
7. Develop and promote the company's culture both internally and externally.
8. Ensure compliance with safety standards, internal requirements, and legal regulations.
9. Strengthen customer engagement with the brand using available tools.
10. Recruit, develop, and foster customer loyalty.
11. Build a network of key individuals in the luxury sector locally and internationally to enhance customer loyalty, particularly among VICs and VIPs.
12. Monitor key sales indicators and guide the team in achieving targets.
13. Implement corrective measures when necessary.
14. Communicate reports to the Store Director, Assistant Director, and store colleagues.

1. Significant experience in luxury product sales and client portfolio development.
2. Proven managerial experience with the ability to report, develop, and train a team to success.
3. Desire to invest in an innovative project.
4. Expertise in products and a strong fashion culture.
5. Customer-centric approach before focusing on numbers.
6. Rigorous and organized with the ability to prioritize tasks based on floor and stock needs.
7. Fluent in English; proficiency in another language is advantageous.
8. Solution-oriented with a consistently positive attitude.
9. Continuous desire to learn and progress.

1. Leadership and team management
2. Customer relationship management
3. Sales and KPI analysis
4. Problem-solving and decision-making
5. Communication and reporting
6. Fashion and product expertise
7. Organizational and prioritization skills

Significant experience in luxury retail management and client development is required.

Joining Saint Laurent offers the opportunity to be part of a luxury house rooted in contemporary culture while remaining true to its heritage. Employees can participate in the brand's growth and fashion expertise within an international luxury group offering numerous professional opportunities.

Saint Laurent is committed to fostering a diverse workforce. The brand believes that diversity in all its forms—gender, age, nationality, culture, religious beliefs, and sexual orientation—enriches the workplace. This diversity allows individuals to express their talents both individually and collectively, enhancing the brand's adaptability in a changing world. As an equal opportunity employer, Saint Laurent welcomes and considers applications from all qualified candidates, regardless of their background.