Yves Saint Laurent Client Advisor

Saint Laurent is an iconic Parisian maison renowned for its modern, avant-garde approach to luxury ready-to-wear and accessories. The house operates within the Kering Group and is recognised for its strong fashion heritage, sleek aesthetic and high standards of craftsmanship under the creative direction of Anthony Vaccarello.

1. Deliver an exceptional, memorable client experience and provide high-quality after-sales service to all visitors and customers.
2. Develop and maintain a robust client portfolio through proactive outreach, clienteling and relationship management to drive repeat business.
3. Achieve and surpass individual sales targets and KPIs through a commercial, results-oriented mindset.
4. Create personalised, versatile styling and tailored looks, demonstrating deep knowledge of product and fashion culture.
5. Utilise available tools and systems (CRM, POS and boutique applications) to maximise business opportunities and track client activity.
6. Support front- and back-of-house operations to ensure smooth boutique performance and contribute to a collaborative team environment.
7. Uphold Saint Laurent’s brand image, values and operational procedures at all times.

1. Professional experience in luxury or premium retail, customer service or luxury hospitality is preferred.
2. Demonstrable passion for fashion and a refined personal taste with an ability to create personalised client looks.
3. Commercial acumen and an entrepreneurial attitude with a focus on sales performance and portfolio growth.
4. Strong team orientation, open-mindedness and alignment with a culture that values authenticity and audacity.
5. Comfortable with digital tools and boutique technologies; quick to learn new applications.
6. Resilient and adaptable in a fast-paced environment with proven ability to prioritise and multitask.
7. Proactive problem-solver with enthusiastic interpersonal skills and professional communication in English and the local language.

1. Clienteling and relationship management
2. Luxury sales and KPI-driven performance
3. Personal styling and product knowledge (ready-to-wear, leather goods, accessories)
4. CRM and POS systems (client database management and sales tracking)
5. Digital literacy and rapid adoption of boutique applications
6. Excellent verbal, written and listening skills in English
7. Multitasking, prioritisation and problem-solving

Previous client-facing experience in luxury fashion retail, premium customer service or luxury hospitality is preferred, with a track record of building client relationships and contributing to sales targets.

High school diploma or equivalent; vocational training or certification in retail, hospitality or fashion is a plus.

Saint Laurent fosters a refined, fashion-forward workplace that prizes creativity, discretion and commercial rigour. The boutique environment emphasises teamwork, continuous learning and respect for the maison’s aesthetic and service standards, while welcoming diverse perspectives and backgrounds.