Yves Saint Laurent Client Advisor

Saint Laurent is an iconic French luxury fashion house and a member of the Kering group, renowned for its modern, Parisian aesthetic and rigorous approach to craftsmanship. Under contemporary creative leadership, the Maison produces women’s and men’s ready-to-wear, leather goods, shoes and accessories, and operates globally through flagship stores and boutiques that emphasize refined client service.

1. Deliver a consistently exceptional, sophisticated in-store and after-sales experience to all clients and visitors.
2. Actively connect, reconnect and build trust with clients; identify needs, anticipate requests and cultivate a robust client portfolio.
3. Drive personal sales and contribute to store KPIs through a business-minded, entrepreneurial approach.
4. Create personalized, versatile and stylish looks for clients that reflect the Maison’s aesthetic.
5. Use available digital and in-store tools to identify and optimise commercial opportunities.
6. Collaborate proactively with front- and back-of-house teams to support collective targets and store performance.
7. Communicate professionally and transparently with clients and colleagues while upholding brand standards and operational procedures.

1. Previous experience in client-facing roles—preferably luxury fashion or accessories retail, customer service, or high-end hospitality.
2. Demonstrable passion for fashion, styling and creating tailored client looks.
3. Business-oriented mindset with an entrepreneurial spirit and a track record (or appetite) for meeting sales targets.
4. Strong team orientation, adaptability and the ability to work in a fast-paced retail environment.
5. Comfortable using digital tools and point-of-sale applications; quick to adopt new technology.
6. Proactive, solution-focused attitude with excellent verbal, written and listening skills in English.

1. Clienteling and relationship management
2. Personal shopping and styling
3. Visual merchandising awareness
4. Sales negotiation and closing
5. Use of in-store digital tools and POS applications

Preferred: prior experience in luxury retail, fashion accessories or luxury hospitality delivering high-touch client service and achieving individual sales targets.

High school diploma or equivalent; vocational training or certifications in retail, sales or fashion preferred.

Saint Laurent’s workplace culture blends Parisian elegance with a performance-driven retail ethos. The Maison values creativity, personal initiative and high standards of client service, while promoting diversity and inclusion as central to its global teams.