Yves Saint Laurent Client Advisor

Saint Laurent, a distinguished brand under the Kering Group, is renowned for its pioneering spirit in luxury prêt-à-porter. Established in 1961, the brand has consistently been at the forefront of fashion innovation. As part of Kering, a global luxury group, Saint Laurent benefits from a rich heritage and a commitment to sustainability and creativity, offering employees a dynamic and inclusive work environment.

1. Deliver exceptional client service and after-sales support to all visitors and clients.
2. Engage passionately with clients, placing them at the center and anticipating their needs.
3. Develop and maintain a strong client portfolio to drive business growth.
4. Exceed individual sales and KPI targets through a business-oriented mindset and entrepreneurial approach.
5. Create personalized and timeless fashion silhouettes for clients, demonstrating a passion for fashion culture.
6. Foster genuine and transparent relationships with clients to establish unique connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize all available tools to maximize business opportunities.
9. Support front and back-of-house teams to enhance team spirit and achievements.
10. Comply with all company policies and operational procedures.

1. Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.

1. Strong personal taste and passion for fashion culture.
2. Natural business acumen and entrepreneurial spirit.
3. Open-mindedness and appreciation for audacity and authenticity.
4. Strong team spirit and collaborative mindset.
5. Proficiency with tools and applications, with a quick learning ability for new technologies.
6. Ability to thrive in a fast-paced environment, multitask, and prioritize effectively.
7. Proactive, enthusiastic, and problem-solving attitude.
8. Excellent communication skills in English and the local language.
9. Adaptability to change and a growth-oriented mindset.

Preferred experience in fashion and accessory retail, customer service, or luxury hospitality.

Saint Laurent offers a diverse and inclusive workplace, encouraging employees to express their talent individually and collectively. The company values diversity in all forms and provides opportunities for growth and development.

Saint Laurent fosters a culture of inclusivity and diversity, valuing audacity and authenticity. The brand encourages a collaborative environment where employees are empowered to express their creativity and adapt to a changing world.