Yves Saint Laurent Client Advisor

Saint Laurent is an iconic Parisian luxury maison renowned for modern, provocative couture and prêt-à-porter. The house is part of the Kering luxury group and operates globally across ready-to-wear, leather goods, shoes and accessories, combining rigorous craftsmanship with a contemporary aesthetic.

1. Deliver exceptional, personalised client service across the entire customer journey including after-sales follow-up.
2. Build and maintain a robust client portfolio, proactively cultivating long-term relationships and repeat business.
3. Achieve and exceed individual sales targets and store KPIs through a business-minded, entrepreneurial approach.
4. Offer tailored styling and product advice to craft versatile, timeless looks that reflect the House aesthetic.
5. Use available retail tools and systems to identify and convert business opportunities effectively.
6. Collaborate proactively with front- and back-of-house teams to support store operations and foster team performance.
7. Adhere strictly to company policies, visual and service standards, and operational procedures.

1. Proven ability to deliver high-quality service in client-facing roles; experience in fashion, accessories retail, customer service or luxury hospitality preferred.
2. Strong commercial orientation with an entrepreneurial spirit and results-driven mentality.
3. Excellent verbal, written and listening skills in English; proficiency in the local language is required; additional languages are a plus.
4. Comfortable using retail applications and digital tools; quick to adapt to new technology.
5. Demonstrable team spirit, adaptability, and capacity to perform in a fast-paced, multitasking environment.
6. Proactive, solution-focused attitude with a genuine passion for fashion and client experience.

1. Clienteling
2. After-sales service
3. Client portfolio development
4. Luxury styling and product knowledge
5. Sales and KPI management
6. CRM and retail applications
7. Multitasking and prioritisation
8. Problem-solving
9. English communication skills

Preferred experience in customer-facing roles within luxury retail, fashion & accessories, customer service or luxury hospitality; experience building client portfolios and meeting sales targets is advantageous.

High school diploma or equivalent; vocational training or tertiary studies in fashion, retail, or a related discipline is a plus.

medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and a retirement plan with employer contributions

The House promotes a high‑performance, creative retail environment with exacting standards of craftsmanship and service. Saint Laurent emphasises inclusivity and diversity, seeking to build teams from varied backgrounds and encouraging individual expression and professional growth.