Yves Saint Laurent Client Advisor

Milan • Italy

Friday, February 14, 2025

Saint Laurent, a distinguished brand under the Kering Group, has been a pioneer in the luxury fashion industry since its inception in 1961. Renowned for introducing the concept of luxury prêt-à-porter with its revolutionary 'Rive Gauche' collection, the brand continues to set trends and redefine the fashion landscape under the creative direction of Anthony Vaccarello. As part of Kering, a global luxury group, Saint Laurent offers a dynamic and inclusive workplace that values diversity and innovation.

1. Deliver exceptional client and after-sales service to all visitors and clients.
2. Engage passionately with clients, centering their needs and anticipating future requests.
3. Develop and maintain a strong client portfolio to drive business growth.
4. Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
5. Create personalized, versatile, and timeless fashion silhouettes for clients.
6. Foster genuine connections with clients through transparent communication.
7. Utilize available tools to optimize business opportunities.
8. Support front and back-of-house teams to enhance team spirit and achievements.
9. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
2. Personal taste and passion for fashion culture, with an ability to create personalized looks.
3. Business mindset and entrepreneurial spirit.
4. Open-mindedness and appreciation for audacity and authenticity.
5. Strong team spirit and collaborative approach.
6. Proficiency with tools and applications, and adaptability to new technologies.
7. Motivation to work in a fast-paced environment with multitasking abilities.
8. Proactive, enthusiastic, and problem-solving attitude.
9. Excellent communication skills in English and the local language.
10. Ability to embrace change as an opportunity for growth.

1. Client service excellence
2. Fashion styling and personalization
3. Business acumen
4. Entrepreneurial thinking
5. Team collaboration
6. Technological proficiency
7. Multitasking and prioritization
8. Problem-solving
9. Communication in English and local language
10. Adaptability to change

Preferred experience in luxury fashion retail, customer service, or luxury hospitality environments.

Saint Laurent offers a dynamic and inclusive work environment with opportunities for professional growth and development. Employees benefit from being part of a global luxury group that values diversity and innovation.

Saint Laurent fosters a workplace culture that embraces diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. The brand encourages individual and collective talent expression and adapts to a changing world, promoting an inclusive and dynamic work environment.