Yves Saint Laurent Client Advisor

Milan • Italy

Monday, January 13, 2025

Saint Laurent, a distinguished entity within the Kering Group, stands as a beacon of innovation and luxury in the fashion industry. Established in 1961, the brand pioneered the concept of luxury prêt-à-porter with its revolutionary 'Rive Gauche' collection in 1966. Under the creative direction of Anthony Vaccarello since 2016, Saint Laurent continues to redefine the luxury landscape with its exquisite collections encompassing ready-to-wear, footwear, handbags, and accessories for both men and women.

1. Provide exceptional client and after-sale service to all visitors and clients.
2. Demonstrate passion in engaging with clients, identifying their needs, and anticipating future requests.
3. Cultivate a robust client portfolio to drive proactive and growing business.
4. Exceed individual sales and KPI goals through a business-minded and entrepreneurial approach.
5. Create personalized, versatile, and timeless silhouettes for clients, showcasing a passion for fashion culture.
6. Maintain a transparent and genuine attitude with clients to foster unique connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize available tools effectively to optimize business opportunities.
9. Support front and back-of-house teams to enhance team spirit and achievements.
10. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
2. Personal taste and passion for fashion culture, with an ability to create personalized looks.
3. Natural business mindset and entrepreneurial spirit.
4. Open-mindedness and appreciation for a company that values audacity and authenticity.
5. Strong team spirit to achieve common goals.
6. Proficiency with tools and applications, with an aptitude for learning new technologies.
7. Motivation to work in a fast-paced environment, with multitasking and prioritization skills.
8. Proactive, enthusiastic, and problem-solving attitude.
9. Excellent written, oral, and listening skills in English and the local language.
10. Ability to embrace change as an opportunity for growth and development.

1. Client service excellence
2. Sales and KPI achievement
3. Fashion styling
4. Effective communication
5. Team collaboration
6. Technological proficiency
7. Multitasking and prioritization
8. Problem-solving
9. Language proficiency in English and local language
10. Adaptability to change

Preferred experience in providing high-quality service in fashion retail, customer service, or luxury hospitality.

Saint Laurent offers a dynamic work environment that fosters personal and professional growth, with opportunities to engage in a diverse and inclusive workplace.

Saint Laurent, as part of the Kering Group, embraces diversity in all its forms, believing it enriches the workplace and fosters talent expression. The company values audacity, authenticity, and adaptability, creating an environment where change is seen as an opportunity for growth.