Yves Saint Laurent Client Advisor

Saint Laurent is a Parisian luxury fashion house known for its modern, couture-informed ready-to-wear and accessories. Part of the Kering group, the Maison emphasizes refined tailoring, a strong fashion identity and a client-first retail experience across flagship stores and department store locations worldwide.

1. Deliver a refined, memorable in-store client experience and best-in-class after-sales service to all visitors and customers.
2. Build and maintain a proactive client portfolio through targeted outreach, follow-up and relationship management.
3. Achieve and exceed individual sales targets and KPIs by adopting a commercial, entrepreneurial approach to selling.
4. Create personalized, versatile styling solutions that reflect the brand’s aesthetic and meet client needs.
5. Use available sales and clienteling tools to capture opportunities and optimise business performance.
6. Collaborate with front- and back-of-house teams to support store operations and foster a cohesive team spirit.
7. Adhere to company policies, visual merchandising and operational procedures at all times.

1. Professional experience in high-end fashion or accessories retail, customer service or luxury hospitality.
2. Demonstrable passion for fashion and an ability to create personalized looks and styling proposals.
3. Commercial mindset with an entrepreneurial attitude toward sales and client development.
4. Strong team orientation with the ability to support colleagues and contribute to shared goals.
5. Comfortable using digital tools and clienteling applications; quick to learn new technologies.

1. Clienteling and relationship management
2. Personal styling and product knowledge (fashion and accessories)
3. Sales-driven commercial awareness and KPI focus
4. Excellent verbal and written communication
5. Multitasking, prioritisation and problem-solving
6. Familiarity with retail point-of-sale and clienteling applications

Previous professional experience in luxury retail, high-end fashion, accessories or luxury hospitality with a proven track record of delivering exceptional client service and contributing to sales performance.

High school diploma or equivalent; vocational training or coursework in fashion, retail or customer service is advantageous.

Saint Laurent cultivates a disciplined, fashion-forward environment where creativity and savoir-faire meet commercial rigour. The Maison values authenticity, audacity and meticulous client service, offering a fast-paced retail culture that rewards style sensibility and commercial excellence. As part of Kering, it sits within a network of luxury maisons that emphasise craftsmanship and brand heritage.