Yves Saint Laurent Client Advisor

London • UK

Wednesday, March 26, 2025

Saint Laurent, a distinguished name in the luxury fashion industry, was established in 1961 and is renowned for pioneering the concept of luxury prêt-à-porter. As part of the prestigious Kering Group since 1999, Saint Laurent continues to set benchmarks in the fashion world under the creative leadership of Anthony Vaccarello. The brand offers a comprehensive range of products including ready-to-wear, footwear, handbags, and accessories, maintaining its status as a leader in the luxury sector.

1. Deliver exceptional client and after-sales service to all visitors and clients.
2. Engage passionately with clients, understanding their needs and anticipating future requests.
3. Develop a strong client portfolio to ensure proactive and sustainable business growth.
4. Exceed individual sales and KPI targets through a business-oriented mindset and entrepreneurial approach.
5. Create personalized, versatile, and timeless fashion silhouettes for clients.
6. Maintain a transparent and genuine relationship with clients, fostering unique connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize available tools effectively to maximize business opportunities.
9. Support front and back-of-house teams, enhancing overall team spirit.
10. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
2. Personal taste and passion for fashion culture, with an ability to create personalized looks.
3. Natural business mindset and entrepreneurial spirit.
4. Open-mindedness and appreciation for audacity and authenticity.
5. Strong team spirit to achieve common goals.
6. Comfortable with technology and quick to learn new applications.
7. Motivated to work in a fast-paced environment with multitasking and prioritization skills.
8. Proactive, enthusiastic, and problem-solving attitude.
9. Excellent communication skills in English and the local language.
10. Adaptability to change and a growth-oriented mindset.

1. Client service excellence
2. Sales and KPI achievement
3. Fashion styling and personalization
4. Effective communication
5. Team collaboration
6. Technology proficiency
7. Multitasking and prioritization
8. Problem-solving
9. Adaptability

Preferred experience in fashion retail, customer service, or luxury hospitality environments.

Saint Laurent offers a dynamic work environment that values diversity and inclusivity, providing opportunities for personal and professional growth.

Saint Laurent fosters a workplace culture that values diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. The brand encourages individual and collective talent expression, supporting adaptability in a changing world.