Yves Saint Laurent Client Advisor

London • UK

Thursday, February 20, 2025

Saint Laurent, a prestigious brand under the Kering Group, has been at the forefront of luxury fashion since its inception in 1961. Renowned for its revolutionary approach to prêt-à-porter, Saint Laurent has continually pushed the boundaries of fashion under the creative direction of Anthony Vaccarello. The brand offers a wide array of luxury products, including ready-to-wear for both men and women, footwear, handbags, and accessories.

1. Deliver exceptional client and after-sales service to all visitors and clients.
2. Engage passionately with clients, placing them at the center and anticipating their needs.
3. Develop and maintain a strong client portfolio to drive business growth.
4. Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
5. Create personalized and timeless fashion looks for clients, showcasing a passion for fashion culture.
6. Maintain a transparent and genuine rapport with clients, fostering unique connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize available tools to optimize business opportunities.
9. Support front and back-of-house teams to enhance team spirit and achievements.
10. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments, such as fashion retail, customer service, or luxury hospitality.
2. Personal taste and passion for fashion culture with an ability to create personalized looks.
3. Natural business mindset and entrepreneurial spirit.
4. Open-mindedness and appreciation for a company that values audacity and authenticity.
5. Strong team spirit to achieve common goals.
6. Proficiency with tools and applications, and adaptability to new technologies.
7. Motivation to work in a fast-paced environment with multitasking and prioritization skills.
8. Proactive, enthusiastic, and problem-solving attitude.
9. Excellent written, oral, and listening skills in English and local language.
10. Willingness to embrace change as an opportunity for growth.

1. Client service excellence
2. Fashion styling
3. Business acumen
4. Team collaboration
5. Technology proficiency
6. Multitasking
7. Communication
8. Problem-solving

Preferred experience in luxury fashion retail, customer service, or luxury hospitality.

Saint Laurent offers a dynamic work environment with opportunities for professional growth and development. The company is committed to diversity and inclusion, welcoming applications from all qualified candidates.

Saint Laurent fosters a culture of innovation and creativity, encouraging employees to express their talents individually and collectively. The brand values diversity in all its forms, seeing it as a strength that enriches the workplace and enhances adaptability in a changing world.