Yves Saint Laurent Client Advisor

London • UK

Wednesday, January 22, 2025

Saint Laurent, a distinguished name in the fashion industry, was established in 1961 and became a pioneer in luxury prêt-à-porter with its revolutionary 'Rive Gauche' collection in 1966. This innovation marked a significant transformation in fashion, embodying youth and freedom. Acquired by the Kering Group in 1999, Saint Laurent continues to redefine luxury under the creative leadership of Anthony Vaccarello since 2016. The brand offers an exquisite range of women's and men's ready-to-wear, footwear, handbags, small leather goods, jewelry, scarves, ties, and eyewear, maintaining its esteemed position at the pinnacle of the luxury sector.

1. Deliver exceptional client and after-sales service to all visitors and clients.
2. Engage passionately with clients, placing them at the forefront, identifying their needs, and anticipating future requests.
3. Develop and maintain a strong client portfolio to ensure proactive and expanding business.
4. Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
5. Craft personalized, versatile, and timeless looks for clients, showcasing a passion for fashion culture.
6. Foster transparent and genuine relationships with clients, creating unique connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize all available tools to optimize business opportunities.
9. Support front and back-of-house teams, contributing to team achievements and spirit.
10. Adhere to all company policies and operational procedures.

1. Professional experience in high-quality service environments focused on client expectations, such as fashion and accessory retail, customer service, or luxury hospitality.
2. Personal taste and passion for fashion culture, with an ability to create personalized looks.
3. Natural business mindset and entrepreneurial spirit.
4. Open-mindedness and appreciation for a company that values audacity and authenticity.
5. Strong team spirit to achieve common goals.
6. Comfortable with using tools and applications, and quick to learn new technologies.
7. Motivation to work in a fast-paced environment, with the ability to multitask and prioritize.
8. Proactive, enthusiastic, and problem-solving attitude.
9. Excellent written, oral, and listening skills in English and the local language.
10. Embrace change as an opportunity for growth and development.

1. Client service excellence
2. Sales and KPI achievement
3. Fashion styling and personalization
4. Effective communication
5. Team collaboration
6. Technology proficiency
7. Multitasking and prioritization
8. Proactive problem-solving
9. Adaptability to change

A preferred background in high-quality service environments, particularly in fashion and accessory retail, customer service, or luxury hospitality.

Saint Laurent is committed to fostering a diverse workforce, offering opportunities for individuals to express their talents both individually and collectively. The company values diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation, and is an Equal Opportunity Employer.

Saint Laurent thrives on a culture of audacity and authenticity, encouraging open-mindedness and a strong team spirit. The brand values diversity and inclusivity, fostering an environment where change is embraced as an opportunity for growth and development. Employees are encouraged to express their talents and contribute to the brand's enduring legacy in the luxury fashion industry.