Yves Saint Laurent Client Advisor

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties, and eyewear.

1. Provide outstanding client and after-sale service to all visitors and clients.
2. Connect and reconnect with clients, identifying their needs and anticipating future requests.
3. Cultivate a robust client portfolio to secure a proactive and growing business.
4. Exceed individual sales and KPI goals with a business mindset and entrepreneurial approach.
5. Create personalized, versatile, and timeless silhouettes for clients.
6. Communicate transparently and genuinely with clients and colleagues.
7. Effectively use all available tools to optimize business opportunities.
8. Support front and back-of-house teams and contribute to team spirit.
9. Adhere to all company policies and operational procedures.

1. Preferred experience in high-quality service focused on client expectations in fashion & accessory retail, customer service, or luxury hospitality.
2. Personal taste and passion for fashion culture.
3. Natural business mindset and entrepreneurial spirit.
4. Open-minded and values audacity and authenticity.
5. Strong team spirit to achieve common goals.
6. Comfortable with using tools and applications, quick to learn new technologies.
7. Motivated to work in a fast-paced environment, able to multitask and prioritize.
8. Proactive, enthusiastic, and with a problem-solving attitude.
9. Excellent written, oral, and listening skills in English and local language.
10. Embrace change as an opportunity to grow and develop.

1. Client service excellence
2. Sales and KPI achievement
3. Fashion styling
4. Effective communication
5. Team collaboration
6. Technology proficiency
7. Multitasking and prioritization
8. Problem-solving

Preferred experience in high-quality service focused on client expectations in fashion & accessory retail, customer service, or luxury hospitality.

Saint Laurent is committed to building a diverse workforce, believing that diversity in all its forms enriches the workplace. The company values audacity and authenticity, fostering an environment where individuals can express their talent and adapt to a changing world. Located in London, the workplace embraces change and encourages growth and development.