Yves Saint Laurent Client Advisor

London • UK

Friday, December 13, 2024

Saint Laurent, a prestigious fashion house under the Kering Group, has been a beacon of luxury and innovation since its inception in 1961. Renowned for pioneering the luxury prêt-à-porter movement with its 'Rive Gauche' collection, Saint Laurent continues to redefine fashion under the creative leadership of Anthony Vaccarello. The brand offers an extensive range of products, including women's and men's ready-to-wear, shoes, handbags, and accessories, maintaining its position at the forefront of the luxury fashion industry.

1. Deliver exceptional client and after-sales service to all visitors and clients.
2. Engage passionately with clients, placing them at the center, identifying their needs and anticipating future requests.
3. Cultivate a strong client portfolio to ensure proactive and sustainable business growth.
4. Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
5. Create personalized, versatile, and timeless fashion silhouettes for clients, demonstrating a passion for fashion culture.
6. Maintain a transparent and genuine attitude with clients, fostering unique connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize all available tools effectively to optimize business opportunities.
9. Support front and back-of-house teams proactively, enhancing team spirit.
10. Adhere to all company policies and operational procedures.

1. Preferred experience in high-quality service roles focused on client expectations, such as fashion and accessory retail, customer service, or luxury hospitality.

1. Personal taste and passion for fashion culture, with an ability to create personalized looks.
2. Natural business mindset and entrepreneurial spirit.
3. Open-mindedness and appreciation for audacity and authenticity.
4. Strong team spirit to achieve common goals.
5. Proficiency with tools and applications, and quick adaptation to new technologies.
6. Ability to work in a fast-paced environment, multitask, and prioritize.
7. Proactive, enthusiastic, and problem-solving attitude.
8. Excellent written, oral, and listening skills in English and local language.
9. Willingness to embrace change as an opportunity for growth and development.

Experience in providing high-quality client-focused service, ideally within the luxury fashion, accessory retail, or hospitality sectors.

Saint Laurent offers a dynamic work environment that values diversity and inclusivity, encouraging employees to express their talents individually and collectively.

Saint Laurent fosters a workplace culture that values diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. This inclusive environment encourages the expression of talent and adaptability to a changing world.