Yves Saint Laurent Client Advisor

Saint Laurent, a distinguished brand under the Kering Group, has been at the forefront of luxury fashion since its inception in 1961. Known for pioneering the luxury prêt-à-porter movement with the iconic 'Rive Gauche' collection, Saint Laurent continues to set trends under the creative leadership of Anthony Vaccarello. The brand offers a diverse range of products including ready-to-wear for both men and women, footwear, handbags, and accessories, maintaining its position as a leader in the luxury fashion industry.

1. Deliver exceptional client and after-sale service to all visitors and clients.
2. Engage passionately with clients, placing them at the center, identifying their needs and anticipating future requests.
3. Develop and maintain a strong client portfolio to ensure proactive and growing business.
4. Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
5. Create personalized, versatile, and timeless looks for clients, showcasing a passion for fashion culture.
6. Establish a transparent and genuine rapport with clients, fostering unique connections.
7. Communicate professionally and sincerely with clients and colleagues.
8. Utilize all available tools to optimize business opportunities.
9. Collaborate proactively with front and back-of-house teams to enhance team spirit and achievements.
10. Adhere to all company policies and operational procedures.

1. Experience in high-quality service roles, preferably in fashion & accessory retail, customer service, or luxury hospitality.
2. Passion for fashion culture and creating personalized looks.
3. Business mindset with an entrepreneurial spirit.
4. Strong team orientation to achieve common goals.
5. Comfortable with technology and quick to adapt to new applications.
6. Motivated to work in a fast-paced environment, able to multitask and prioritize.
7. Proactive, passionate, with a problem-solving attitude.
8. Excellent written, oral, and listening skills in English and local language; additional languages preferred.
9. Open to change and sees it as an opportunity for growth and development.

1. Client service excellence
2. Sales and KPI achievement
3. Fashion styling and personalization
4. Professional communication
5. Team collaboration
6. Technology proficiency
7. Multitasking and prioritization
8. Problem-solving
9. Adaptability to change

Preferred experience in client-facing roles within fashion & accessory retail, customer service, or luxury hospitality.

Saint Laurent offers a dynamic work environment with opportunities for professional growth and development within the Kering Group.

Saint Laurent is committed to fostering a diverse workforce, embracing diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. This diversity enriches the workplace and opens opportunities for talent expression, both individually and collectively, enhancing adaptability in a changing world. As an Equal Opportunity Employer, Saint Laurent welcomes applications from all qualified candidates, regardless of their background.