Yves Saint Laurent Client Advisor

Hong Kong • China

Thursday, January 2, 2025

Saint Laurent, a prestigious house under the Kering Group, has been at the forefront of luxury fashion since its inception in 1961. Renowned for introducing the concept of luxury prêt-à-porter with its revolutionary 'Rive Gauche' collection, the brand continues to lead the industry under the creative direction of Anthony Vaccarello. Saint Laurent offers an extensive range of luxury products, including ready-to-wear, shoes, handbags, and accessories, maintaining its status as a symbol of sophistication and innovation.

1. Provide exceptional client and after-sales service to all visitors and clients.
2. Engage passionately with clients, focusing on their needs and anticipating future requests.
3. Cultivate a strong client portfolio to ensure business growth.
4. Exceed individual sales and KPI goals through a business-oriented and entrepreneurial approach.
5. Create personalized, versatile, and timeless fashion silhouettes for clients.
6. Maintain a transparent and genuine attitude to foster unique client connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize available tools effectively to optimize business opportunities.
9. Support front and back-of-house teams to enhance team spirit.
10. Adhere to all company policies and operational procedures.

1. Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality is preferred.
2. A natural business mindset and entrepreneurial spirit.
3. Open-minded and values audacity and authenticity.
4. Strong team spirit and ability to achieve common goals.
5. Comfortable with technology and quick to learn new applications.
6. Motivated to work in a fast-paced environment with multitasking and prioritization skills.
7. Proactive, enthusiastic, and problem-solving attitude.
8. Excellent written, oral, and listening skills in English or local languages.
9. Embraces change as an opportunity for growth.

1. Client service excellence
2. Sales and KPI achievement
3. Fashion styling and personalization
4. Communication and interpersonal skills
5. Technology proficiency
6. Team collaboration
7. Problem-solving
8. Adaptability

Preferred experience in luxury fashion retail, customer service, or luxury hospitality environments.

Saint Laurent offers a dynamic work environment that values diversity and inclusion, providing opportunities for personal and professional growth.

Saint Laurent fosters a workplace culture that values diversity in all its forms, encouraging employees to express their talents individually and collectively. The brand embraces change and innovation, promoting an environment where audacity and authenticity are celebrated.