Yves Saint Laurent Client Advisor

Saint Laurent, a prestigious brand under the Kering Group, has been a trailblazer in the luxury fashion industry since its inception in 1961. Renowned for introducing luxury prêt-à-porter with its 'Rive Gauche' collection, the brand has continually set benchmarks in fashion innovation. Under the creative leadership of Anthony Vaccarello since 2016, Saint Laurent remains at the forefront of luxury fashion, offering a diverse range of products including ready-to-wear, shoes, handbags, and accessories. The brand is committed to fostering a diverse and inclusive workplace, encouraging talent to thrive in a dynamic environment.

1. Deliver exceptional client and after-sale service to all visitors and clients.
2. Engage passionately with clients, identifying their needs and anticipating future requests.
3. Develop and maintain a strong client portfolio to drive business growth.
4. Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
5. Create personalized and timeless fashion silhouettes for clients, showcasing a passion for fashion culture.
6. Maintain transparency and authenticity in client interactions to build unique connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize available tools to optimize business opportunities.
9. Support front and back-of-house teams to enhance team spirit and achievements.
10. Adhere to company policies and operational procedures.

1. Experience in providing high-quality service focused on client expectations, preferably in fashion, accessory retail, customer service, or luxury hospitality.
2. Personal taste and passion for fashion culture, with an ability to create personalized looks.
3. Natural business mindset and entrepreneurial spirit.
4. Open-mindedness and appreciation for a company that values audacity and authenticity.
5. Strong team spirit to achieve common goals.
6. Proficiency with tools and applications, and adaptability to new technologies.
7. Motivation to work in a fast-paced environment with multitasking and prioritization skills.
8. Proactive, enthusiastic, and problem-solving attitude.
9. Excellent written, oral, and listening skills in English and the local language.
10. Embrace change as an opportunity for growth and development.

1. Client service excellence
2. Fashion styling and personalization
3. Business acumen
4. Team collaboration
5. Technological proficiency
6. Multitasking and prioritization
7. Effective communication
8. Adaptability and problem-solving

Experience in high-quality client service, particularly in fashion, accessory retail, customer service, or luxury hospitality, is preferred.

Saint Laurent offers a dynamic work environment that encourages personal and professional growth, with opportunities to work in a diverse and inclusive team setting.

Saint Laurent fosters a culture of audacity and authenticity, valuing diversity in all its forms. The brand encourages a collaborative environment where creativity and innovation are celebrated, and employees are empowered to express their talents individually and collectively.