Yves Saint Laurent Client Advisor

Gallarate • Italy

Wednesday, January 15, 2025

Saint Laurent, a prestigious brand under the Kering Group, is renowned for its timeless elegance and innovative designs. As part of Kering, a global luxury group, Saint Laurent is committed to nurturing creativity and fostering a diverse and inclusive work environment. The brand is dedicated to upholding its esteemed reputation while offering employees the opportunity to thrive in a dynamic and inspiring setting.

1. Deliver exceptional client and after-sales service to all visitors and clients.
2. Engage passionately with clients, understanding their needs and anticipating future requests.
3. Develop and maintain a strong client portfolio to drive proactive business growth.
4. Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
5. Create personalized, versatile, and timeless fashion silhouettes for clients.
6. Foster genuine connections with clients through transparent and authentic communication.
7. Utilize available tools effectively to optimize business opportunities.
8. Support front and back-of-house teams to enhance team spirit and overall performance.
9. Adhere to company policies and operational procedures.

1. Preferred experience in high-quality service roles, particularly in fashion and accessory retail, customer service, or luxury hospitality.
2. Strong personal taste and passion for fashion culture.
3. Natural business mindset and entrepreneurial spirit.
4. Open-mindedness and appreciation for a company that values audacity and authenticity.
5. Strong team spirit and ability to achieve common goals.
6. Proficiency with tools and applications, with a quick learning ability for new technologies.
7. Motivation to work in a fast-paced environment with multitasking and prioritization skills.
8. Proactive, enthusiastic, and problem-solving attitude.
9. Excellent communication skills in English and the local language.
10. Ability to embrace change as an opportunity for growth and development.

1. Client service excellence
2. Sales and KPI achievement
3. Fashion styling and personalization
4. Effective communication
5. Team collaboration
6. Technology proficiency
7. Multitasking and prioritization
8. Problem-solving
9. Adaptability to change

Preferred experience in high-quality service roles, particularly in fashion and accessory retail, customer service, or luxury hospitality.

Saint Laurent offers a dynamic work environment with opportunities for professional growth and development. Employees are part of a diverse and inclusive workforce, benefiting from the brand's commitment to fostering creativity and innovation.

Saint Laurent, as part of the Kering Group, champions diversity and inclusivity, believing that varied perspectives enrich the workplace. The brand encourages employees to express their talents individually and collectively, fostering adaptability in a changing world. The work environment is dynamic, fast-paced, and supportive of professional growth.