Yves Saint Laurent Client Advisor

Saint Laurent is a renowned luxury fashion house committed to building a diverse workforce. The company values diversity in all its forms, believing it enriches the workplace and fosters adaptability in a changing world. As an Equal Opportunity Employer, Saint Laurent welcomes applications from all qualified candidates.

1. Provide outstanding client and after-sale service to all visitors and clients.
2. Connect and reconnect with clients, identifying their needs and anticipating future requests.
3. Cultivate a robust client portfolio to secure proactive and growing business.
4. Exceed individual sales and KPI goals with a business mindset and entrepreneurial approach.
5. Create personalized, versatile, and timeless silhouettes for clients.
6. Communicate transparently and genuinely with clients and colleagues.
7. Effectively use available tools to optimize business opportunities.
8. Support front and back-of-house teams and contribute to team spirit.
9. Adhere to all company policies and operational procedures.

1. Preferred professional experience in high-quality service focused on client expectations, such as fashion & accessory retail, customer service, or luxury hospitality.

1. Personal taste and passion for fashion culture.
2. Business mindset and entrepreneurial spirit.
3. Strong team spirit.
4. Proficiency with tools and applications, quick learner with new technologies.
5. Motivation to work in a fast-paced environment, multitasking and prioritizing abilities.
6. Proactive, enthusiastic, and problem-solving attitude.
7. Excellent written, oral, and listening skills in English and local language.

Preferred experience in providing high-quality service focused on client expectations, such as in fashion & accessory retail, customer service, or luxury hospitality.

Saint Laurent values audacity and authenticity, fostering a workplace that encourages individual and collective talent expression. The company is located in Gallarate, Italy.