Yves Saint Laurent Client Advisor

Saint Laurent is a premier French luxury fashion house known for its modern, edgy aesthetic and iconic ready-to-wear, accessories and leather goods. The brand operates globally as part of the Kering group and maintains rigorous creative and customer service standards, offering a workplace that blends couture heritage with a contemporary retail ethos.

1. Deliver exceptional, personalized client service and after-sales support to cultivate lasting client relationships.
2. Develop and maintain a proactive client portfolio to generate repeat business and grow sales opportunities.
3. Achieve and exceed individual sales targets and store KPIs through an entrepreneurial, results-oriented approach.
4. Create tailored styling solutions and present versatile, timeless looks that reflect the Maison’s aesthetic.
5. Use available business tools and retail applications to identify and optimize commercial opportunities.
6. Collaborate with front- and back-of-house colleagues to support store operations and foster team performance.
7. Adhere to company policies, visual standards and operational procedures at all times.
8. Communicate professionally and transparently with clients and colleagues to strengthen brand loyalty.

1. Preferred experience in luxury fashion/accessory retail, upscale customer service or luxury hospitality.
2. Demonstrable passion for fashion, styling and client-facing service.
3. Business-minded with an entrepreneurial spirit and target-driven orientation.
4. Strong team player with the ability to multitask and prioritize in a fast-paced retail environment.
5. Comfortable with retail technology and quick to adapt to new tools and applications.
6. Proactive, solutions-focused attitude with high levels of professionalism and discretion.
7. Excellent written, oral and listening skills in English; additional languages are a plus.
8. Open to change and committed to continuous development.

1. Clienteling and relationship management
2. Sales conversion and KPI-driven selling
3. Luxury product knowledge (ready-to-wear, accessories, leather goods)
4. Personal styling and visual presentation
5. Professional communication and active listening
6. Familiarity with point-of-sale systems and mobile retail applications

Previous client-facing experience in luxury retail or luxury hospitality is preferred; no strict minimum tenure specified.

High school diploma or equivalent; post-secondary training in fashion, retail or related fields is advantageous.

Medical, dental and vision insurance; short- and long-term disability; various paid time off programs; employee discount/perks; retirement plan with employer contributions.

Saint Laurent cultivates a high-fashion, fast-paced retail culture that values creativity, refinement and professionalism. As part of Kering, the Maison emphasizes collaboration, inclusivity and personal development while maintaining exacting standards of client service and brand presentation.