Watchfinder & Co. Senior Sales Advisor

Serris • France

Friday, April 18, 2025

Watchfinder, a distinguished name in the luxury watch retail sector, is renowned for its commitment to excellence and innovation. As part of a larger conglomerate, Watchfinder benefits from a robust network and resources, enabling it to offer unparalleled opportunities for career growth and development. The brand prides itself on its dedication to providing exceptional customer experiences and fostering a diverse and inclusive workplace.

1. Maintain operational excellence by mastering Watchfinder's sales fundamentals.
2. Demonstrate strong commercial acumen by identifying growth opportunities.
3. Provide daily support to the Boutique Manager in store management.
4. Achieve individual and collective sales targets and KPIs.
5. Offer training and coaching to ensure sales advisors meet service standards.
6. Assist sales advisors in managing customer complaints and resolving complex situations.
7. Ensure customer service feedback consistently exceeds company expectations.
8. Actively encourage team members to achieve their personal KPIs and those of the department and store.

1. Proven experience in sales or hospitality.
2. Strong team spirit and excellent communication skills.
3. Ability to work autonomously with a results-oriented mindset.
4. Reliable and responsible with strong organizational skills.

1. Empathy and curiosity to deliver exceptional customer experiences.
2. Creativity in event planning and boutique operations management.
3. Strong interpersonal skills and high emotional intelligence.
4. Ability to manage multiple tasks with organization and precision.

Previous experience in sales or hospitality is preferred, with a strong emphasis on customer relationship development.

Employees enjoy a supportive work environment that values diversity, freedom, collegiality, and solidarity. The company encourages empathy, curiosity, courage, humility, and integrity.

Watchfinder values the rich diversity of arts, cultures, and human skills, fostering an environment that encourages untapped potential. The company is committed to empathy, curiosity, and integrity, and takes pride in caring for the world.