Watchfinder & Co. Sales Advisor

London • UK

Tuesday, March 18, 2025

Watchfinder, a distinguished entity in the luxury watch retail sector, is renowned for its commitment to excellence and customer satisfaction. As part of the Richemont Group, Watchfinder benefits from the prestige and resources of one of the world's leading luxury goods conglomerates. The company prides itself on fostering a collaborative and dynamic work environment, where employees are encouraged to grow and excel.

1. Greet and assist customers visiting the store or attending scheduled appointments.
2. Respond to customer inquiries via telephone, email, or the company website.
3. Manage the entire sales process from appointments and viewings to purchases and aftersales care.
4. Maintain and maximize a pipeline of customer inquiries using a diary system.
5. Develop a personal clientele through effective selling skills, proactive client outreach, and use of a client book.
6. Ensure the store is clean and tidy, maintaining immaculate presentation for customers.
7. Share experiences and knowledge with colleagues to foster team development.

1. Experience working in a target-driven sales environment.
2. Outstanding customer service skills.
3. Highly organized with the ability to manage and prioritize workload.
4. Strong communication skills, with experience handling customer queries in person and via phone/email.
5. Ability to work independently and as part of a team.
6. Experience in negotiation is advantageous.

1. Sales acumen
2. Customer service excellence
3. Organizational skills
4. Communication skills
5. Team collaboration
6. Negotiation skills

Previous experience in a sales-driven, target-oriented environment is required.

Watchfinder offers a supportive work environment with opportunities for personal growth and career development, fostering a family-like atmosphere across the company.

Watchfinder is characterized by a family-oriented culture that emphasizes teamwork, personal growth, and career development. Employees are valued for their contributions and are encouraged to pursue advancement within the company.