Watchfinder & Co. Sales Advisor

Geneva • Switzerland

Monday, February 17, 2025

Watchfinder, a distinguished name in the luxury watch retail sector, is renowned for its commitment to excellence and unparalleled customer service. As part of the Richemont Group, Watchfinder benefits from the prestige and resources of a leading luxury conglomerate, offering employees an environment rich in opportunities for professional growth and development.

1. Greet customers visiting the store or attending scheduled appointments.
2. Respond to customer inquiries via telephone, email, or the website.
3. Manage the sales process from initial appointment to purchase and aftersales care.
4. Maintain an ongoing pipeline of customer inquiries using a diary system to maximize conversion.
5. Develop personal clientele through effective selling skills, proactive client outreach, and client book utilization.
6. Ensure the store is clean and tidy, maintaining immaculate presentation for customers.
7. Share experiences and knowledge with colleagues to foster team development.

1. Experience in a target-driven sales environment.
2. Outstanding customer service skills.

1. Strong organizational skills with the ability to manage and prioritize workload.
2. Excellent communication skills, with experience handling customer queries in person and via phone/email.
3. Ability to work independently and as part of a team.
4. Negotiation skills are advantageous, but can be developed with the right attitude.
5. Positive attitude and willingness to learn.

Proven track record in sales, particularly in a target-led environment, is essential.

Competitive commission structure.

Employees benefit from excellent working conditions, a stimulating environment, and attractive benefits including a competitive commission structure.

Watchfinder fosters a family-like atmosphere across its teams, emphasizing collaboration and mutual support. The company is dedicated to personal growth and career development, with numerous success stories of staff advancing within the organization.