Watchfinder & Co. Sales Advisor

Birmingham • UK

Wednesday, December 11, 2024

Watchfinder & Co, a distinguished entity within the pre-owned luxury watch market, has established itself as a global leader in the industry. Founded in the United Kingdom nearly two decades ago, the company has expanded its operations internationally, with a presence in key markets such as France, the USA, Germany, Italy, Switzerland, and Hong Kong. As part of a larger conglomerate, Watchfinder benefits from a robust support system while maintaining its unique identity and pioneering spirit in the luxury sector.

1. Serve as an ambassador for the brand, welcoming guests and introducing them to the company's culture.
2. Ensure exceptional customer experiences, leaving clients satisfied and engaged.
3. Achieve sales targets and manage Key Performance Indicators (KPIs).
4. Engage in clienteling, managing appointments, and handling online inquiries.
5. Adhere to security procedures to maintain product safety.
6. Demonstrate excellent interpersonal skills in a one-on-one sales environment.

1. Experience in a target-driven sales environment.
2. Confidence in working with KPIs and sales targets.

1. Strong clienteling and customer service skills.
2. Excellent communication and adaptability to diverse customer needs.
3. Ability to absorb technical information and a willingness to learn.
4. Problem-solving capabilities and organizational skills.
5. Team-oriented mindset, prioritizing collective success.

Proven experience in luxury retail or a similar sales-driven environment is preferred.

Competitive salary with a commission structure.

The role offers private healthcare and dental, a competitive pension scheme, increasing annual leave, a cycle to work scheme, an employee assistance program, income protection, life assurance, and extensive group discounts.

Watchfinder & Co fosters a familial and inclusive atmosphere, encouraging career development and personal growth. The company values connectedness, curiosity, innovation, inclusivity, and excellence, providing employees with opportunities to expand internationally and contribute to the brand's success.