Watchfinder & Co. Sales Advisor

Bicester • UK

Wednesday, January 8, 2025

Watchfinder, a distinguished name in the luxury pre-owned watch market, is part of the Richemont Group, renowned for its prestigious portfolio of luxury brands. As an employer, Watchfinder offers a dynamic environment where passion for horology meets exceptional customer service, fostering a culture of innovation and excellence.

1. Serve as an ambassador for the brand, welcoming guests and introducing them to the company's culture.
2. Deliver exceptional customer experiences, ensuring satisfaction and engagement.
3. Achieve sales targets and KPIs within a boutique setting.
4. Manage client relationships through effective clienteling and personalized service.
5. Handle walk-ins, manage appointments, and respond to online inquiries.
6. Adhere to security procedures to ensure product safety.
7. Perform sales administration tasks efficiently.

1. Experience in a target-driven sales environment.
2. Confidence in working with KPIs and sales targets.
3. Ability to learn and retain technical product information.

1. Strong clienteling and customer service skills.
2. Excellent communication and interpersonal abilities.
3. Problem-solving skills and ability to prioritize workload.
4. Team-oriented mindset with a focus on collective success.
5. Adaptability to different customer needs and profiles.

Prior experience in luxury retail or a similar sales environment is preferred, with a proven track record of meeting sales targets.

Competitive salary with a commission structure.

Private healthcare and dental, competitive pension scheme, increasing annual leave, cycle to work scheme, employee assistance program, income protection, and life assurance.

Watchfinder prides itself on a familial atmosphere where teamwork and personal development are highly valued. The company encourages a culture of curiosity, inclusivity, and excellence, providing opportunities for career advancement within the luxury watch sector.