Watchfinder & Co. CRO Executive

Kings Hill • UK

Tuesday, February 11, 2025

Watchfinder, a distinguished name in the luxury watch retail sector, is part of a larger conglomerate renowned for its commitment to excellence and innovation. As an employer, Watchfinder offers a dynamic environment where creativity and strategic thinking are highly valued. The company prides itself on fostering a culture of collaboration and continuous improvement, making it an ideal workplace for those passionate about luxury retail and digital innovation.

1. Conduct comprehensive analysis of user behavior and customer journeys on the website to identify optimization opportunities.
2. Support the implementation of A/B and multivariate testing to enhance conversion KPIs.
3. Provide performance reporting and insights on behavioral shifts to stakeholders.
4. Update website content and imagery to support commercial programs and create campaign landing pages.
5. Perform competitor analysis to ensure a best-in-class user experience.
6. Develop and maintain user journey playbooks to understand market-specific behavioral nuances.

1. University degree or equivalent relevant work experience.
2. Strong organizational skills.
3. Proven ability to build relationships within marketing and across departments.

1. Self-starter with creative thinking and quick learning abilities.
2. Excellent verbal and written communication skills.
3. Strong analytical skills.
4. Proficiency in MS Office, particularly Excel.

Experience in navigating ambiguity and change with an entrepreneurial mindset is required. A data-driven mindset and aptitude for technology and digital tools are essential.

University degree or relevant work experience required.

The role offers a comprehensive benefits package, including opportunities for professional development and career advancement within the luxury retail sector.

Watchfinder's workplace culture is characterized by its emphasis on innovation, collaboration, and a commitment to delivering exceptional customer experiences. The company values diversity and encourages a culture of inclusivity and respect.