Vhernier Boutique Manager

Vhernier, a distinguished name in the luxury jewelry sector, operates under the esteemed Richemont Group, renowned for its commitment to diversity and inclusion. Richemont Americas fosters an environment where varied backgrounds and experiences are celebrated, propelling creativity and excellence within the luxury market.

1. Contribute to enhancing the brand's market reputation through external networking and client events.
2. Monitor local business environments and competitor activities to inform sales strategies.
3. Initiate boutique events and partnerships to increase sales and customer traffic.
4. Drive CRM and clienteling initiatives in collaboration with the boutique team.
5. Develop and maintain individual client relationships and expand the VIC database.
6. Achieve quantitative and qualitative sales targets aligned with brand objectives.
7. Implement and monitor action plans to meet boutique sales goals.
8. Demonstrate sales leadership and set performance targets with relevant KPIs.
9. Manage boutique operations in compliance with brand and group policies.
10. Act as a brand ambassador, ensuring brand image integrity and adherence to Maison values.
11. Recruit and develop a talent pipeline for the boutique.
12. Foster positive team relationships and address individual team member needs.
13. Identify training needs and develop tailored development plans for team members.
14. Coach, train, and motivate the team, fostering a cohesive team spirit.
15. Drive performance management to exceed KPIs and expectations.

1. Minimum of five years' experience in boutique management within globally recognized luxury brands.
2. Proven track record of achieving sales targets and delivering exceptional customer service.
3. Strong leadership skills with the ability to inspire and motivate team members.
4. Residency in Los Angeles with expertise in the Beverly Hills community.

1. Sales leadership and target achievement.
2. Client relationship management and CRM expertise.
3. Team management and development.
4. Operational compliance and brand representation.
5. Event planning and partnership development.

A minimum of five years in a boutique management role within the luxury sector, with a proven history of meeting sales targets and delivering superior customer service.

Expected salary range: $100k-$140k, negotiable based on skills and experience.

Comprehensive benefits package including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, 401(k) with employer match, wellness reimbursement, paid time off, and volunteer time off.

Richemont Americas is dedicated to fostering an inclusive and evolving community where diversity is celebrated. The company values creativity and knowledge, encouraging a workplace culture that embraces change and innovation.