Van Cleef & Arpels Sales Manager

Chicago • USA

Tuesday, April 15, 2025

Van Cleef & Arpels, part of the esteemed Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance in the luxury jewelry sector. As a member of this prestigious Maison, employees are immersed in a culture that values creativity, innovation, and excellence, offering numerous opportunities for career advancement within the global luxury market.

1. Collaborate with the Boutique Director to guide the sales team, maintaining a strong presence on the sales floor.
2. Assist the team in achieving performance goals through feedback, coaching, and successful sales closures.
3. Support the team in developing client relationships and prospecting, creating a long-term sales strategy to boost loyalty and sales volume.
4. Lead by example on the sales floor, motivating the team, and aiding in crafting strategies for client attraction, conversion, and retention.
5. Ensure the delivery of excellent customer service, elevating the boutique experience to drive sales growth.
6. Assist in supporting and guiding the team in all aspects of operations, including policy & procedures and corporate directives.

1. Bachelor’s degree.
2. 4-5 years of experience in a luxury retail environment.
3. Prior supervisory experience.

1. Strong selling and closing skills.
2. Proficiency in Excel and Word.
3. Strong networking abilities, particularly with high-profile events.
4. Fluency in a foreign language relevant to the market is preferred.
5. Excellent communication, problem-solving, and interpersonal skills.

4-5 years of experience in a luxury retail environment with prior supervisory experience.

Bachelor’s degree

Expected Salary Range: $110K- $125K yearly. This role is annual bonus eligible.

Richemont offers a comprehensive benefits program including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, access to an employee assistance program, and volunteer days off.

Van Cleef & Arpels fosters a workplace culture that emphasizes employee development and engagement. The Maison provides extensive training on its history and creations, ensuring that employees are well-versed in the brand's heritage and craftsmanship. Richemont prioritizes employee wellbeing, offering a supportive environment that encourages work-life balance and community involvement.