Van Cleef & Arpels Sales Associate

Tokyo • Japan

Wednesday, September 24, 2025

Van Cleef & Arpels, a distinguished high jewelry maison established in 1906 at the Place Vendôme in Paris, is renowned for its exquisite craftsmanship and creative designs that transcend borders. As part of the Richemont Group, Van Cleef & Arpels continues to captivate a global clientele with its luxurious offerings and rich storytelling, drawing inspiration from literary classics and cultural narratives.

1. Provide exceptional customer service and sales support in the Van Cleef & Arpels boutique.
2. Engage in client interactions and sales activities during in-store and external events.
3. Manage customer relationships and inventory, ensuring meticulous attention to detail.
4. Aspire to roles such as store manager, overseeing operations and guiding sales associates.

1. Experience in customer service and sales, preferably within the luxury sector.
2. Knowledge of jewelry sales and related expertise.
3. Background in high-hospitality industries such as hotels or airlines is advantageous.

1. Strong communication and interpersonal skills.
2. Proficiency in English and Chinese is beneficial.
3. Ability to deliver high-quality service with attention to detail.
4. Curiosity and self-motivation to continuously improve.

Prior experience in customer service and sales is required, with a preference for candidates with a background in luxury brands.

Comprehensive training programs in customer service, management, product knowledge, and language skills, including English and Chinese. Opportunities for cultural and artistic enrichment.

Van Cleef & Arpels fosters a culture of excellence and elegance, where employees are encouraged to enhance their skills and contribute to the maison's legacy of luxury and refinement. The work environment is collaborative, with a focus on personal and professional growth.