Van Cleef & Arpels Sales Associate

Tokyo • Japan

Tuesday, April 1, 2025

Van Cleef & Arpels, a prestigious high jewelry maison established in 1906 at Place Vendôme in Paris, is renowned for its exquisite craftsmanship and enchanting designs that captivate clients worldwide. As part of the Richemont Group, Van Cleef & Arpels is committed to excellence and innovation, drawing inspiration from literature, fairy tales, and historical narratives to create timeless pieces that tell a story.

1. Provide exceptional customer service and sales assistance in the Van Cleef & Arpels boutique.
2. Engage in client interactions during in-store and external events, ensuring a memorable experience.
3. Manage client relationships and inventory, contributing to sales-related operations.
4. Aspire to roles such as store manager, overseeing operations and guiding sales associates.

1. Experience in customer service and sales, preferably within the luxury sector.
2. Knowledge of jewelry sales and related expertise.
3. Background in high-hospitality industries such as hotels or airlines is advantageous.

1. Proficiency in English and Chinese is beneficial.
2. Strong interpersonal and communication skills.
3. Ability to provide high-quality service with attention to detail.
4. Curiosity and eagerness to learn and improve.

Previous experience in customer service or sales, particularly in luxury brands, is preferred.

Comprehensive training programs in customer service, management, product knowledge, and language skills, including English and Chinese. Opportunities for personal and team development.

Van Cleef & Arpels fosters a culture of excellence, where curiosity and a passion for high-quality service are encouraged. The maison values storytelling and craftsmanship, offering a collaborative environment where employees can grow and contribute to the brand's legacy.