Van Cleef & Arpels Sales Associate

Perth • Australia

Wednesday, January 15, 2025

Van Cleef & Arpels, a prestigious name in the world of luxury jewelry, is part of the Richemont Group, a conglomerate renowned for its portfolio of leading luxury brands. The Maison is celebrated for its exquisite craftsmanship, innovative designs, and rich heritage, offering a unique and enchanting work environment for its employees.

1. Act as a brand ambassador, embodying the identity and expertise of Van Cleef & Arpels.
2. Welcome and serve all visitors and clients entering the boutique.
3. Drive business by recruiting clients, developing their loyalty, and achieving sales objectives.
4. Enhance clients' understanding of the brand by presenting its universe, history, creations, and inspirations.
5. Offer an outstanding and personalized client experience, anticipating and addressing clients' needs.
6. Respond to all client requests, including after-sales services and care advice.
7. Contribute to a positive team spirit by actively participating in the day-to-day boutique operations.
8. Develop operational excellence by mastering in-store tools and adhering to commercial policies and procedures.

1. Strong communication and interpersonal skills.
2. Ability to be persuasive and engaging while providing an exceptional client experience.
3. Detail-oriented, enthusiastic, confident, curious, and reliable.

Experience in luxury retail or a similar client-facing role is preferred.

Employees will receive comprehensive training on the brand's history, know-how, and creations, and will be part of a Maison that prioritizes career development.

Van Cleef & Arpels fosters a culture of elegance and excellence, where employees are immersed in an enchanting world of luxury and craftsmanship. The Maison values team spirit and encourages active participation in boutique life, ensuring a supportive and dynamic work environment.