Van Cleef & Arpels Sales Associate

Van Cleef & Arpels is a Parisian haute-joaillerie maison renowned for exceptional craftsmanship, poetic design and discreet luxury. As part of the Richemont Group, the brand operates a network of global boutiques serving a discerning international clientele and places strong emphasis on artisanal savoir‑faire and personalised client service.

1. Deliver impeccable, personalised client service aligned with Van Cleef & Arpels’ standards to cultivate long‑term relationships and repeat business.
2. Achieve individual and boutique sales targets through active clienteling, prospecting and tailored product recommendations.
3. Manage all point‑of‑sale transactions accurately and maintain meticulous records of client interactions and sales activity.
4. Ensure merchandise presentation and visual standards are maintained to the maison’s guidelines; support window and in‑boutique merchandising.
5. Execute inventory control, stock replenishment and loss prevention procedures; support receiving and stockroom organisation.
6. Coordinate after‑sales service and repairs with internal teams and external ateliers as required.
7. Participate in team meetings, product training and client events; contribute to a collaborative boutique environment.

1. Proven aptitude for delivering luxury client service with a polished, professional presence.
2. Strong sales orientation with the ability to build rapport and close high‑value transactions.
3. Excellent verbal communication and interpersonal skills; discretion and cultural sensitivity when dealing with affluent clients.
4. Flexibility to work boutique hours, including evenings, weekends and peak retail periods.
5. Legal right to work in the United States.

1. High‑end clienteling and relationship management
2. Point‑of‑sale (POS) systems and cash handling
3. Inventory control and stock management
4. Visual merchandising and presentation
5. Sales reporting and basic administrative tasks

Preferred: 1–3 years of retail sales experience in luxury fashion, jewellery or watches, with demonstrable success in client development and high‑value transactions.

High school diploma or equivalent; tertiary education in hospitality, retail management or luxury brand management is a plus.

The workplace emphasises artisanal excellence, discretion and a client‑first approach common to haute‑joaillerie maisons. Teams are expected to uphold refined service standards, collaborate closely across boutique functions and participate in continuous product and service training.