Van Cleef & Arpels Sales Associate

Melbourne • Australia

Monday, January 6, 2025

Van Cleef & Arpels, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance in the world of luxury jewelry. As an employer, Van Cleef & Arpels offers a unique opportunity to be part of a storied Maison that values employee growth and career development. The brand is committed to fostering an environment where creativity and expertise thrive, ensuring that each team member contributes to the legacy of excellence.

1. Serve as an ambassador of Van Cleef & Arpels, embodying the brand's identity and expertise.
2. Welcome and serve all visitors and clients entering the boutique.
3. Drive business by recruiting clients, developing their loyalty, and achieving sales objectives.
4. Enhance clients' understanding of the brand by presenting its universe, history, creations, and sources of inspiration.
5. Offer an outstanding client experience by personalizing relationships and anticipating needs.
6. Address all client requests, provide after-sales services, and offer care advice.
7. Contribute to a positive team spirit by actively participating in the day-to-day boutique operations.
8. Develop operational excellence by mastering in-store tools and adhering to commercial policies and procedures.

1. Fluency in English; proficiency in other Asian languages is advantageous.

1. Strong communication and interpersonal skills.
2. Ability to be persuasive and engaging.
3. Detail-oriented and reliable.
4. Enthusiastic and confident demeanor.

Previous experience in luxury retail or a similar client-facing role is preferred.

Van Cleef & Arpels offers comprehensive training on the brand's history, know-how, and creations, along with opportunities for career development within the Maison.

Van Cleef & Arpels fosters a collaborative and inspiring workplace culture, where team members are encouraged to engage in a shared journey of creativity and excellence. The Maison values curiosity, reliability, and a passion for the luxury industry, ensuring a supportive environment for professional growth.